Customer Service Advisor - Bowerhill, United Kingdom - CMD Recruitment

CMD Recruitment
CMD Recruitment
Verified Company
Bowerhill, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Customer Service Advisor

£22,000 per annum + excellent benefits

Melksham, Wiltshire

Permanent
Are you passionate about customer service? Do you enjoy working within a small but dedicated team? Well if so, then this could be the position for you

Due to continued growth, my client is currently seeking an experienced Customer Service Advisor to join their growing team in Melksham.

You will be providing daily clerical support to the team and a high quality service to the organisations customers.

The role:

  • Be the first point of contact for enquiries
  • Resolve queries and provide advice
  • Log maintenance requests
  • Taking payments
  • Assist with satisfaction surveys via post and telephone
  • Manage electronic and paper filing systems
  • Open, record and distribute post
  • Inputting data onto the inhouse CRM
  • General administration

Person specification:

  • Previous experience within administration / customer service environment
  • Confident and professional manner
  • Able to work on your own imitative
  • Excellent communication and organisation skills
  • Sound knowledge of Microsoft Office
  • Able to pick up new systems and procedures quickly
Hours of work will be Monday to Thursday 9am - 5pm and Friday 9am - 4.30pm.


Due to the location of the client, having your own transport would be beneficial
The client offers a modern, friendly working environment, where you will receive excellent training and support - there is also free on-site parking
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