Customer Relationship Executive - London, United Kingdom - CHANNEL ALT LTD

CHANNEL ALT LTD
CHANNEL ALT LTD
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Responsibilities:


  • Communicate effectively with customers via various face to face channels
  • Provide information about products and services, resolve inquiries, and address concerns
  • Perform data entry tasks accurately and efficiently
  • Analyze customer interactions to identify opportunities for improvement
  • Utilize phone etiquette to ensure positive customer experiences
  • Upsell products or services to increase revenue
  • Assist in maintaining customer satisfaction and retention

Qualifications:


  • Strong communication skills, both verbal and written
  • Ability to analyze information and make informed decisions
  • Excellent phone etiquette and customer service skills
  • Proficient in data entry and computer systems
  • Prior experience in customer service or related field is preferred

Job Types:
Full-time, Permanent


Pay:
From £25,870.90 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 25/05/2024
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