Property Manager - Kents Hill, United Kingdom - Grand Union Housing Group

Description

You will join us as a Property Manager and will assist the Area Property Manager for the operational business delivery, financial and performance management of all property and place related activities within the assigned geographic area.

Budget responsibilities - Circa £2m per annum

Property Manager Principal Responsibilities (including, but not limited to):

• Lead a commercially focused in house workforce of approximately 25 colleagues which includes Trade colleagues and sub-contractors delivering repairs, voids, and compliance and major works ensuring customer excellence and achievement of financial targets.
• Champion a health and safety culture throughout Property Services team and subcontractors to ensure a seamless service.
• Understand the significant and complex change in a regulated environment delivering Grand Union's operating model in conjunction with stakeholders.
• Act as a role model in the Values of Grand Union supporting and driving culture change, both corporately and at team level.

Key Operational Responsibilities

• To take ownership of the delivery of all property and place related services within an allocated patch, including responsive repairs, cyclical maintenance, planned investment works, communal compliance testing, grounds maintenance and cleaning services.
• Responsible for the management of a geographic patch covering between 1,0001,500 properties, the size of which will be determined depending on historic demand and future investment needs.

Management Responsibilities

• Ensure clear leadership management and training to ensure all colleagues have the required skills and motivation to deliver the standards and customer service required
• Ensure effective workforce and succession planning resulting in having the right skills at the right time, procure and manage subcontractors to support the IRT as necessary.

Financial Management and Control

• Utilise stock and housing management data and other information sources ensuring Grand Union effectively uses this information to continuously optimise opportunities to maximise the benefits deliverable through the target operation model.
• To be responsible and accountable for the annual budgets for the geographical area, highlighting any issues to the Area Property Manager.

Health & Safety

• Section 7 of the Health & Safety at Work Act (HSWA ab) it shall be the duty of every colleague while at work
• To take reasonable care for the health and safety of them self and others who may be affected by their acts or omissions at work.
• To cooperate with your employer or any other person, so far as is necessary, to enable your employer or other person to perform of comply with any requirement duty imposed under a relevant statutory provision.

Property Manager Requirements:

(E = Essential, D = Desirable)
Education

• Educated to degree level in a building services discipline, or by experience in a building related environment(E)
• Technical or construction Professional qualification (D)
• IOSH Managing Safely (D)

Work experience

• Practical experience of the maintenance of a large amount of housing stock and of responsive repairs and voids services (E)
• Experience of staff management (E)
• Experience of preparing reports and managing work programmes and budgets (E)
• Experience of contract management Nat Fed 6.1 (E)
• Experience of managing resources and budgets to deliver cost effective operational services (E)
• Experience of working in a customer focused environment delivering a highquality service, including internal customers (E)
• Managing an Inhouse operational teams and Sub-Contractors (D)

Special skills

• Good understanding and experience of managing Health and Safety, and Risk compliance (E)
• Knowledge of standing Orders, Contract Law and stock control (D)
• Strong negotiating skills (E)
• Ability to write regular reports and present them effectively (E)
• Ability to contribute effectively to clear policies and service standards, ensuring they are effective and implemented (E)
• Ability to manage cultural change by working collaboratively (E)
• Understanding of building plans, specifications and tendering procedures (D)
• Ability to manage staff (E)
• Ability to plan and prioritise own workload and that of others (D)
• Good IT skills and experience of Microsoft office suite (E)
• Open Housing and Opti Time (D)

Circumstances

• Able to attend evening meetings and external events, by promoting and representing the Group (E)
• Flexible in approach to hours worked and work content (E)
• Must be able to travel to other sites as required (E)
• Participate in Grand Union's Escalation Managers for the Out of Hours Service for emergencies (E)

Location:
Milton Keynes


Contract Type:
Permanent


Hours:
Full Time


Salary:
£42,282 per annum

You may have experience of the following: Property Manager, Residential Landlord, Property Services, Landlord Services, Property Management, Residential Lettings, Rented Sector, Housing Association, Technical Surveyor, Maintenance Manager, Building Surveyor,Estate Manager, Qualified Surveyor, Building Manager, Project Manager, Maintenance Surveyor, Repairs Surveyor, etc.

REF