Contract Officer - Southwark, United Kingdom - CRA GROUP LIMITED

CRA GROUP LIMITED
CRA GROUP LIMITED
Verified Company
Southwark, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
3-4 months contract with Southwark Council_


Job Summary:


  • To support the service and appropriate manager in the day to day running of all functions within the team, contributing to building safety and compliance legislations for the repairs service.
  • To assist in the daytoday delivery of the team's repair projects.
  • To help develop and manage the teams financial, performance and data systems across the full range of service functions delivered by the team.
  • To provide a direct customer service daily either by telephone, in person, in writing and visiting customers on their own homes.

Key Duties/Accountabilities:


  • To administer repairs scheme programmes, keeping track of the cost, timescales and quality of the works completed.
  • To support the delivery of repair based programmed works, working on specific building and compliance related work programmes, supporting the programme manager.
  • To respond to stage one complaints and members enquiries on behalf of several service areas ensuring that lessons are learnt, and processes are implemented to improve the delivery of the service.
  • To maintain statistical information for the teams as directed and provide regular reporting.

Essential Experience Required:


  • Experience of using specialist systems to input data and provide reports when required.
  • Experience of responding to correspondence to residents, senior members, and other key stakeholders.
  • Experience of managing databases.

Additional information to note:


  • The closing date for this position is _
    _29/08/23__._
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