Spa Receptionist - Ambleside, United Kingdom - Daffodil Hotel & Spa

Daffodil Hotel & Spa
Daffodil Hotel & Spa
Verified Company
Ambleside, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

A fantastic opportunity has arisen for a part time Spa Receptionist to join us at Daffodil Hotel & Spa in Grasmere.

Role ideally suited to someone looking to work 3 or 4 days per week.

In addition to offering a salary up to £10.60 per hour, plus approx.

£1k per annum gratuities, we provide a fantastic employee benefits package which includes free meals when on duty, 28 days annual leave, pension contributions, free onsite parking, free employee transport from various locations, your birthday off, free training & development opportunities, recommend a friend scheme and friends & family discounts on hotel accommodation and food & beverage.

Providence Hospitality are a modern, rapidly growing hotel management company managing several hotels across the UK. For us, the key to success in determined by our people and our shared values.

If you would like to join our family, and you value integrity, constantly strive for excellence, and are looking to grow with us, then we would love to hear from you.

At The Daffodil, we have always believed in doing things differently.

We like the idea that guests can enjoy our luxurious four-star hotel yet feel completely relaxed and right at home.

City-chic contemporary style from the world's top hotels has inspired us to offer a unique experience here in Grasmere, one of the Lake Districts smallest villages.

Today our wonderful hotel has 78 bedrooms and recently undertaken a multi-million pound development.


The Role:


  • Providing an orientation for all guests visiting our spa
  • Working as part of a team of Receptionists to deliver outstanding guest service
  • Assisting in driving the financial performance of the spa including retail, sales, treatment scheduling and upselling
  • Be responsible for all billing procedures at the reception desk and closing down spa
  • Deal with queries and effectively offer advice on products and treatments available, including spa package deals
  • Preparing reception area for the next opening day
  • Ensure reception, locker area, spa area are kept clean and up to standard
  • Answering telephone enquiries and booking appointments for guests
  • Assist in the daily running and administration of the spa
  • Adhere to all health and safety policies
  • Assist with general housekeeping duties within the spa
  • Cleaning and maintaining the rasul

The Person:


  • Previous experience in a similar role would be preferred
  • A friendly and polite demeanour
  • Ability to work well as a member of the team and hotel family
  • Committed to professional excellence
  • Excellent written and spoken English
  • Excellent understanding of client care and five star standards
  • A genuine interest in Spa & Wellbeing.

INDFOH
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