Customer Sales Advisor - Cheltenham, United Kingdom - Juice Recruitment Ltd

Tom O´Connor

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Tom O´Connor

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Description

Juice Recruitment are delighted to be supporting a specialist national provider of utilities in their search for a Customer Sales Advisor.

This is a fantastic opportunity for someone looking to join a professional and enthusiastic team within an excellentcompany.


The key responsibilities:


  • Talking with customers and clients via telephone to book retests for electrical appliances
  • Effective use of Sage CRM systems to call through existing clients regarding retests
  • Achieving target number of phone calls and time on phones in a working day
  • Maintaining regular contact with companies and following up on all activities in accordance with Company Procedures to the point of placement of an order
  • Supporting Senior Administrators by providing accurate data in support of each new order
  • Liaise with sales and other departments to maintain clear communication
  • Attend sales training courses where necessary
  • Report to Sales Manager either formally or informally on a daily/weekly basis as required
  • Support Account Managers regarding the follow up of New Business sales prospect to ensure crossselling of the companies services

Requirements:


  • Previous customer service background
  • Confidence working on phones with excellent telephone manner
  • Time management skills
  • Excellent verbal and written communication
  • Excellent organisation skills
The salary is starting from £18,000 to £21,000 with a potential performance bonus of up to £3,000 a year

The hours would be Monday - Friday, 9am-5pm.

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