Sales Office Assistant - Derby, United Kingdom - Frontline Recruitment Group
Description
Working in partnership with a leading engineering business in Derby,
Frontline Recruitment Derby Ltd are recruiting for a _
Sales Office Assistant_ for their busy sales office.
The Role
This role is intended to assist the management and the Sales Supervisor in maintaining the effectiveness of the Sales function and building the professionalism of this important area in order to meet the increasing customer demands and maintain close communications with Production.
Primary Tasks:
Maintain an effective Sales hub by:
- a) Receiving all incoming telephone calls in a friendly and helpful manner.
c) Daily completion of own sales call log and time sheets of work carried out that day.
d) Informing the Sales Supervisor of any new/Private customers up to date to allow him to process these.
e) File all quotes for product enquiries, and learn the process of quoting in order that this can be effectively integrated into the role.
f) Ordering customers materials where directed by the Sales Supervisor, chase acknowledgements if not received within 24 hours and keeping all documents in an orderly fashion.
g) Regular quote chasing for all quotes.
h) File completed Sales Order files having checked with the Sales Supervisor that all relevant documentation is clear and contains all necessary information for the Production Co-ordinator to produce an accurate Job Card.
i) Enter all data into Sage to ensure correct reporting procedures are maintained.
j) Inform the Sales Supervisor of any problems with materials or goods ordered immediately they occur.
Skills Required:
Excellent spoken and written English
Polite and professional telephone manner
Proficient in Microsoft Office packing including Excel, Outlook, Word - PowerPoint an advantage
Organised individual with an attention to detail who can juggle various tasks and requests at once, prioritising effectively
Customer Service experience preferred
Experience using Sage Accounts Software an advantage but not compulsory
Ability to build good working relationships quickly with other staff.
Hours of Work
Monday to Thursday 8 am Friday 8 am pm
Salary:
£11.00 ph
Salary:
From £11.00 per hour
Benefits:
- Company pension
- Free parking
- Onsite parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location:
One location
Reference ID: 112549
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