Care Supervisor - Chichester, United Kingdom - Vitale Care

Description

Do you want to change the future of care? Fancy working with the friendly, founding team of an ambitious new home care company? We want you, your dynamism, and your organisational and people skills.

We want to do things differently, building a culture of caring for the carers, of retention, reward, and recognition.

We want our clients to be able to live the life they love thanks to the extraordinary support of our Care Professionals.

The role of Care Supervisor is key.

You will ensure that our Care Professionals are supported, and our clients and their loved ones are helped throughout their care journey.

Our vision is to be the best provider of at home care in the country and the first-choice employer for carers.

Can you be part of the team that helps us achieve these goals?

Salary £24,600 + benefits, including 28 holidays (includes bank holidays) and a host of little things that make your working day better.

Start date, ideally before 1st March 2023.

*You'll be responsible for:

• Meeting and carrying out reviews and competency checks with our Care Professionals
• Coordinating and often leading shadow shifts for newly recruited Care Professionals
• Mentoring and supporting our Care Professionals during their probation period, providing your feedback to our RCM
• Dealing professionally and efficiently with concerns or complaints to help avoid unnecessary escalation
• Monitoring relevant areas of our care management system to ensure we are always compliant
• Supporting our Care Coordinator to help them match clients and Care Professionals based on needs, skills and best fit
• Managing a team of Care Professionals in a way that brings out the best in them and is in line with our values: optimism, collaboration, curiosity, simplicity, and honesty. This will include reviews, spot checks, supervisions, holidays, birthdays, return to work meetings
• Undertake care visits for new clients and when care professionals are absent
• Keeping a rigorous eye on all relevant documentation to ensure it is up to date and compliant
• Liaising with RCM and Care Coordinator regarding capacity for new clients or client uplifts
• Supporting our marketing for example by encourage feedback reviews for example through

*Essential qualifications & experience*- Care Certificate or Level 3 Health and Social Care QCF preferred but not essential

• Full UK Driving License with Class 1 Business Use Insurance
• Confident use of care management and computer systems
• Care assessments and care plan writing
• Mentoring and leading a team

*Other skills and attributes*- You bring out the best in your team

• You'll be highly organised and dynamic
• You'll have a positive, cando attitude
• You are a great communicator and team player
• You are detailed focussed but can also see the big picture
• You are passionate about delivering the highest standard of care

Job Types:
Full-time, Permanent


Salary:
£24,600.00 per year


Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Experience:

- providing care: 1 year (preferred)


Work authorisation:

• United Kingdom (required)

Work Location:
One location

Expected start date: 01/03/2023