Waste Administration Officer - Maldon, United Kingdom - Maldon District Council
Description
Vacancy Number MDC001808
Grade of Post:
D
Location:
Offering flexible new ways of agile working with the Council Offices based at Princes Road, Maldon available as required.
Description:
We are looking for an adaptable and driven individual with the following talents:
- Good IT skills using a wide range of bespoke systems (training will be provided)
- Ability to learn systems and processes quickly
- Attention to detail, with high levels of accuracy
- Great communication with internal and external stakeholders
- Excellent time management to meet deadlines in line with our processes and to deal with urgent requests
- Be selfmotivated whilst working under pressure.
- Be a great team player with a positive "can do" attitude to help us deliver the highest standards of service to our customers
About this role:
About this role:
- Ensuring an accurate, professional and timely case management service to our customers on a range of waste, recycling and street scene enquiries
- Undertaking noncomplex queries that require an understanding of relevant service processes, regulations and legislation
- Delivering excellent customer service
- Ensuring strict confidentiality is maintained, and data protection rules are followed
- Promote and supporting customer self service Identifying improvements in customer and service provision
This is an exceptional opportunity to be part of a forward-thinking local authority based in Maldon, an area which boasts an enviable quality of life and stunning countryside, yet within easy reach of London.
work environment with a focus on self-development, innovation, and collaborative working.
In return we offer you an attractive salary package with local government benefits along with the opportunity to work in a beautiful rural district steeped in history and heritage.
For an informal discussion about this position:
To apply:
CVs will not be accepted.
It is Council policy not to respond to applicants who have not been shortlisted for interview. Therefore should you not hear from us within 3 weeks of the closing date, please assume you have been unsuccessful.
In addition to a competitive salary you will be entitled to participate in the Local Government Pension Scheme, cycle to work scheme, salary sacrifice car lease scheme and will benefit from free parking in the Council Office car park.
As part of any recruitment process, the Council collects and processes personal data relating to job applicants.
The Council is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
For more information please see the Council's Privacy Notice to understand your rights.- Maldon District Council is committed to safeguarding and promoting the welfare of vulnerable groups including children, young people and adults and expects all staff and volunteers to share this commitment. Disclosure and Barring checks will be undertaken according to the responsibilities of the role. _
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