Ground Network Services - Feltham, United Kingdom - Expeditors

Expeditors

Verified Company

Feltham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description

"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

15,000 trained professionals
250+ locations worldwide
Fortune 500
Globally unified systems

Job Description:

People:

Allocate workloads within team to ensure smooth operations.
Be a guide for the team mentor agents
Make sure department deadlines are being met in a timely manner.
Contribute to the effective weekly department meetings with team.
Review department goals and business plan periodically with team to ensure buyin and accountability.
Contribute to and maintain a positive relationship with our Service Provider, Drivers, Warehouse and other departments.

Operations:

Assist the Manager in establishing all staffing requirements and scheduling to support Ground Network Services operations.
Assist in developing and implementing best practices for load utilization and cargo integrity.
Assist the warehouse manager in developing and implementing cargo sort operating plans and work instructions, including dock plans for door schedules and sequencing, staging and segregation, door load assignments, and processing times as necessary.
Work with the warehouse manager to coordinate warehouse staffing needs. Insure that the warehouse receives all required documentation including load manifests and bills of lading. Assist in managing trailer inventories, yard services, security, and access to facilitate the sortation operations.
Train and develop direct reports.
Support documentation as needed, including processing consolidations in e.tms Export and Import and monitoring work flows.
Understand department process flow, and looking for best practices to improve operational efficiency and productivity
Work with the team on meeting KPI standards, as per the company's procedures.
Daily review of operational reports and workflows. Work with team on updating events timely.
Supervise staff in monitoring workflows and all e.tms Export and Import consolidation processing activities.
Identifying potential capacity constraints in the scheduled network.
Assist in enacting contingencies to expand ad hoc capacity as needed, and arranging reroutes and additional trucks as necessary.
Ensure service provider equipment is in place at regional branches to facilitate operations
Escalation of problems to Management when necessary

Finance:

Accurate and timely billing of vendors.
Make sure department deadlines are being met in a timely manner.
Monitor accounts payable to vendors utilizing BNP report.

Compliance:

Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for all employees.
Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.

Culture:

Proactively promote the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Systems:

Be open to implementing new system changes and enhancements into your branch.
Be involved and suggest system/process improvements.
Set the tone of this environment within your branch.
Data entry into our proprietary operating system.
Monitor shipment reports to ensure total customer satisfaction.
Active role in Branch Process Management program.

Knowledge:

Expeditors company policies and procedures knowledge
A good understanding of Expeditors' products, services and systems
Basic local regulatory knowledge for compliance
Global Logistics Industry knowledge

Skills:

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Proactive, strong organizational skills.

Strong Analytical skills

MS Excel
Fluent in English

Qualifications:

6 months to 1 year related experience and/or training; or equivalent combination of education and experience.
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Proactive, strong organizational skills.
Good computer skills (Excel, Word).
Hazardous materials certification (preferred).

Additional Information

Excellent benefits package

Work schedule: