Security Officer - Chester, United Kingdom - Mitie

Mitie

Verified Company

Chester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Ref: 24341

Full on the job training will be provided to give you all the skills you need to be great in your role as a Retail Security officer, so if you are great at customer service and have a passion for keeping people safe, we want to speak to you

Where:
Waitrose Chester

When:
We're looking to get the right person in to the team as soon as possible

Hours:
Part-time 18 hrs/week

Pay Rate:
£10/hr

Job Overview

To create a safe shopping environment, free from crime and the fear of crime for our clients customers and colleagues
To always offer a polite greeting and deliver great customer service
Provide a visible security presence for our clients customers and colleagues
Respond to any on site incident or request for assistance and assume control until arrival of the Emergency Services or store management

Main Duties

To deliver great customer service whilst protecting customers and colleagues from physical and verbal abuse by deterring violence and public order offences
To patrol the store ensuring a strong security presence is easily identified
To record any suspicious activity and / or incidents using the SMART system ensuring store management are fully informed
Monitoring CCTV where appropriate and complete retrospective reviews as required
Actively support in the reduction of store stock loss
Ensuring behaviours and situations that endanger the health and safety and wellbeing of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies

About You

Hold a Frontline Security Guarding, Door Supervision SIA licence (or have passed the relevant SIA training and hold valid certificates, if not held support is available to obtain a licence)
A full fiveyear checkable employment / education history
Experience of delivering Customer Service
Excellent communication skills are required
Capability in the use of technology
Public Space Surveillance, CCTV, SIA licence is desirable but not essential

What in it for you?

A great induction and training programme to support you in being great at all you do
A competitive salary which includes paid breaks
A friendly and supportive team
Training, career development & progression
Opportunity to take part in relevant apprenticeship schemes
Overtime opportunities
Uniform is supplied at no cost to successful applicants
Funded SIA licence renewal programme
A great selection of benefits incl. Access to online GP services, death in service, share options and discounts for shopping, cinema, holidays, etc.

Additional Information

It's the little things that count

On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, childcare vouchers and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work.

A comprehensive training programme is in place to support personnel development