Dental Receptionist - Luton, United Kingdom - Wigmore Smiles & Aesthetics

Wigmore Smiles & Aesthetics

Verified Company

Luton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Description:

We are seeking a motivated and detail-oriented individual to join our team as an Appointment Setter and Receptionist.

As an Appointment Setter, you will play a crucial role in the Dental Clinic by scheduling appointments with potential patients.

This is a great opportunity for someone with strong organisational and communication skills who enjoys working in an office setting.

This is an exciting position to work in a brand new private dental clinic in Wigmore, Luton. Superb potential for career progression. Comprehensive training will be provided.

If you would like to work as a part of an exceptional team within the private healthcare sector, at a clinic that is rapidly growing and have all the required skill set, please contact us to discuss the role further and arrange an interview.

Requirements:

An enthusiastic hardworking individual
Excellent communication skills
Proficient with using a computer and CRM systems, including databases and drive
Filing, scanning and printing of documents and paperwork
Good punctuality and organisational skills
Proficient in using computer software such as Microsoft Office Suite
Ability to work independently and as part of a team
Attention to detail and accuracy in data entry
Positive attitude and willingness to learn

Appointment Setter Responsibilities

Maintain all clients in the CRM Database as per training provided
Follow up with clients to confirm appointments and provide any necessary information
Provide exceptional customer service by addressing client inquiries and resolving any issues
Collaborate with the Dental & Aesthetic team to ensure smooth appointment scheduling and maximise sales opportunities

Reception Responsibilities

Answer the telephone in the prescribed manner
Welcome and checkin patients as they arrive at the practice
Ensure that the appointment systems are updated accurately
Collect and record patient payments
Ensure that computer administrative records are completed correctly
Encourage patients to complete forms prior to appointments through the Patient Portal
Liaise with dental laboratories, supply companies and other organisations as required
Record transfers to and from laboratories
Provide patient recalls and cancellations when applicable
Print day sheets for Dentists & Hygienists
Keep the office, reception area and waiting room clean and tidy
Organise stationery and stock supplies
Other duties as necessary for the efficient operation of the practice
Undergo training as may be required to develop your skills and abilities
Attend refresher and update training for medical emergencies and CPR