Booking Co-ordinator - Farnborough, United Kingdom - Mulberry Recruitment

Mulberry Recruitment

Verified Company

Farnborough, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Booking Co-ordinator

Location :
Farnborough

Salary £26,500-£28,000 + benefits

Hybrid Options Available

Daily Duties

The team manages both our inbound and outbound customer service, booking appointments with our advisers and are the first line response for answering any questions our customers have.

Outbound GDPR compliant calls with clients and prospects after the launch of a marketing campaign to book appointments

Generating required number of quality appointments (i.e. where there is a genuine need for our advice) to clients and prospects

You will be expected to be able to report on your performance, highlighting any areas of you have encountered that may require a different approach or training

Skill set
Attention to detail

Excellent communication and listening skills

Excellent telephone manner

Strongly customer focused and be able to manage and overcome objections in a financial services sales context

The ability to relate to people and not get flustered in conversation

Accuracy and attention to detail is paramount.

Resilient and diplomatic.

Salary:
£26,500.00-£28,000.00 per year

Benefits: