Customer Success Executive - Bourne End, United Kingdom - Walker Lovell
Description
The Client Success Executive requires you to be speaking to clients every day from the first contract signature to contract re-negotiation.
You will be there to assist the client needs, ensuring a smooth onboarding and engage all users with training and best practises.
Responsibilities:
- Aid the ultimate success of clients, including client onboarding, success and retention
- Proactively accomplish each client's business needs actively seek opportunities to deepen relationships and help clients' businesses
- Keep organized, detailed notes of accounts in order to communicate status updates and feedback to management teams
- Support clients on a day to day basis to help resolve system issues and answer client question
- Job Type
- Full-Time Regular
- Location
- Bourne End, Buckinghamshire Bourne End, Buckinghamshire
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