Customer Support Administrator - Colsterworth, United Kingdom - Openfield Agriculture Ltd.

Openfield Agriculture Ltd.

Verified Company

Colsterworth, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Openfield is proud to be Britain's only national grain marketing and arable inputs co-operatives with a turnover of £628m.

It is owned by over 4,000 farmers and also works with thousands of other farmers to supply around four million tonnes of British grain every year to some of the biggest and most well-known brands in the country.

Openfield proudly supports British grain for British food and drink.

We currently have a great opportunity to join Openfield as a Customer Support Administrator on a full-time basis based in Colsterworth, starting immediately.

Roles and Responsibilities:

Liaise with clients regarding all paperwork required to match product movement on a daily basis.
Accurate inputting of data from haulier paperwork into system to ensure a prompt payment process is adhered to.
Processing all supplier/haulier invoices for payment by purchase ledger in a timely manner.
Deals with all queries and complaints received in a timely manner seeking prompt and effective resolution.
Deal professionally and efficiently with all enquiries and queries. Maintains good relationships with internal and external stakeholders. Uses Openfield communication channels to deliver internal and external communication as appropriate.
Deals with all daytoday administration processes relevant to Customer Support function.

Reception Duties

Ensuring all calls to the Openfield Group of companies are answered in a timely and professional manner. Directing and dealing with queries efficiently. Deliver a consistent and professional visitor experience. Provide support for all daytoday administration processes relevant to reception duties.

Salary £21,000

Hours 08:00am to 16:00pm hours per week

Job Types:
Full-time, Permanent

Salary:
£22,650.00 per year

Benefits:

Company pension
Free parking
Life insurance
Onsite parking
Referral programme
Wellness programme

Schedule:

Monday to Friday

COVID-19 considerations:

Education:

GCSE or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)

Work Location:
In person

Reference ID:
CSA Mar 2023

Expected start date: 03/04/2023