Customer Service Representative - St Helens, United Kingdom - Change Recruitment

Change Recruitment
Change Recruitment
Verified Company
St Helens, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Change Recruitment has an opportunity for an enthusiastic and confident Customer Service Representative to join our clients friendly, busy team based in St.

Helens, Merseyside on a 13 week temp-permanent basis working Monday to Friday 08:00/09:00 - 16:30/17:30 (slightly flexible)


We are offering a starting salary of £10.50 this will increase after successful completion of the 13 week temp to perm period.


Our Customer Service team are the first and front-line response to all incoming queries and requests made by our Contract clients, residents and other customers.


You will:

  • Provide an excellent and professional customer service to our customers, clients and residents
  • Liaise with the backoffice administration team as necessary to quickly resolve queries and issues raised from customers, clients and residents. Take ownership of these, and ensure you respond to the customer/client or resident same day or within 24 working hours of the enquiry received.
  • Where appropriate, pass enquiries to the backoffice Contract Administration team with accurate and relevant information.
  • Previous experience in a call/contact centre or a customer service administration role.
  • Some duties dealing with inbound sales calls will be required should the business require.
Monday to Friday


Work authorisation:

  • United Kingdom (preferred)

Job Types:
Full-time, Permanent, Temp to perm


Salary:
£10.50 per hour


Benefits:


  • Casual dress
  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme

Experience:


  • Customer service: 1 year (preferred)
  • Sales: 1 year (preferred)

Work Location:
One location
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