- Talking and listening to customers to build rapport, understanding their requirements, and qualifying own understanding through discussion and gauging customers reactions.
- Demonstrating the most suitable options to the customer, understanding, and adapting to their buying strategy and encouraging them to experience the product through test drives.
- Agreeing the price and payment method and any finance arrangements with the customer direct, working within company guidelines.
- Positively participating in training and development opportunities to assist the Group in achieving its aims and objectives.
- Liaising with Sales Administration to ensure product availability fits with customer's expectations, places the order, updates customer records and schedules any complementary Services/additional work to be completed on the vehicle before the delivery date.
- Ensuring that each delivery is followed up with a personal call to check the customer is happy. Maintains contact with customers to build relationships and future business.
- Planning and organising own daily selling activity – for example by telephoning sales prospects (previous/existing customers or general enquiries) to obtain new business.
- Works with colleagues and other teams across the dealership to provide a seamless service to customers.
- No experience required as full training will be given.
- Able to plan, organise self and meet agreed work deadlines.
- Able to assimilate information quickly and provide considered responses.
- Attention to detail and maintains good, accurate quality of work.
- Ability to work to tight deadlines to achieve the business needs.
- Able to react positively to organisational and market changes.
- PC, Microsoft, and web literate.
- Full clean driving licence.
- Monday to Friday 08:30 - 18:00 (with 1 hour for lunch, standard day off in the week)
- Saturday 08:30 - 17:00 (with 1 hour for lunch)
- Sundays 10:00 – 16:00 (rota)
- Bank holiday (rota)
- Highly competitive salary (with bonus scheme after 6 months).
- Full training and support to help you immerse yourself in the role and Snows values.
- 30 days holiday, inc. Bank Holidays, plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 years anniversary.
- Birthday day off
- Discounted MOTs, Service & Parts.
- Recommend a Friend Bonus/ Introducing a Customer Bonus.
- Life Assurance Benefit.
- Snows Contributory Pension Scheme.
- BEN – Employee Assistance Programme.
- Excellent development opportunities to learn & grow with Snows.
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Sales Associate - Southampton - Snows Group
Description
Based in the South and South-West of England, Snows Motor Group isan AM Top 50 automotive retailer covering 20brands across54franchises. Wedifferentiate ourselvesfrom ourcompetitorsby delivering an exceptional level of service toboth ourcustomers and manufacturingpartners.
Snows SEAT and Cupra dealership based in Southampton are looking for energetic and focused individuals who want to learn how to become a successful Sales Executive. All the necessary training and development to become a successful Sales Executive will be given and theSales Associaterole will be managed by the Sales Manager who will carry out regular reviews to ensure progression during the 6-month development period.
As aSales Associateyour day will include:
Have you got what it takes?
Hours of work:
What is in it for you?
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
Due to the volume of applications, only shortlisted applicants will be contacted. If you do not hear from us within 2 weeks of applying then please assume you have been unsuccessful on this occasion.
** Important Consent Note **
By clicking the "Submit Application" button, you are expressly giving your consent to us sharing your CV within Snows. This is for the purpose that other roles within the Group may be suitable for you. As a result, you are giving your consent to receive email contact from Snows for the purpose of discussing available roles with you. Snows will not use your details for any other purpose or share your details with any third parties outside of the Group. If you do not give your explicit consent for the reasons stated above, please do not click the "Submit Application" button.
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