Accounts Receivable Supervisor - Swindon, United Kingdom - Page Personnel Finance

Page Personnel Finance

Verified Company

Swindon, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The key objective of the
Accounts Receivable Supervisor is to motivate, coach, mentor and aid the team of 5+ Collections Analysts, with the primary aim of driving cash collections.

Responsible for the assignment of accounts to the team,assisting to resolve complex customer queries, dealing with escalations, producing AR reports, and managing a portfolio of accounts; all whilst following to the company's policies and procedure.

Client Details
A leading multi-million pound international pharmaceutical business based in Swindon.

Description

Supervise, motivate, and mentor the collections team
Aid and guide the team on daytoday collections activities and priorities.
Responsible for managing a portfolio of key and/or complex accounts, as assigned
Drive collections activities to ensure timely payments by customers
Be the point of escalation for collections queries or issues
Review, investigate and follow up on customer disputes to ensure these are resolved promptly.
Responsible for generating and manipulating AR reports and distributing these internally, as required
Develop relationships with internal stakeholders to drive prompt resolutions to outstanding queries
Monitoring and reporting the performance of the collections team to Management.

Profile

Minimum 5 GCSE's (or equivalent) including Maths & English
Demonstrable Account Receivable experience
Previous supervisory experience including demonstration of coaching/training team members
Experience of dealing with B2B collections activities including resolving and reconciling complex account issues
Excellent oral and written communication skills
Decent understanding of Excel
V look ups, Pivot tables
Ability to have difficult conversations with tact and diplomacy
Previous experience with web billing (uploading to customer portals) would be beneficial
JD Edwards/Oracle/QAD/SAP ERP system knowledge would be advantageous
23 years credit control experience
Experience in supporting the team, supervising, and coaching
Leading and managing teams of 45 would be advantageous
Selfsufficient
Selfmotivated
Good communicator
Strong analytical skills