Administrative Assistant - Cardiff, United Kingdom - Cardiff University

Cardiff University

Verified Company

Cardiff, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Advert

Administrative Assistant

Provide a reception and administrative service to the ONS Secure suite facility and ADR Wales project, completing a range of routine tasks to meet operational and customer service requirements, ensuring the ONS Secure Suite and ADR Wales project team is supported and key duties undertaken.

The Administrative Data Research Wales (ADR Wales) project at Cardiff University has been awarded £2.2m of funding via ESRC. Established in 2018, this project is run in partnership with Swansea University and Welsh Government to create a worldclass administrative data research centre, known for its ability to access, link and make safe use of data for high quality research. Cardiff University now has an agreement with ONS which allows the operation of a Secure Suite. This allows accredited researchers access to ONS data sets through a secured environment. It is managed by the ADR Wales team who supports the operation of the Secure Suite to the standards required by ONS.
This role will also provide an administrative service to the ADR Wales project, and to the Welsh Institute of Social, Economic Research and Data (WISERD) more generally. The role sits within a wider WISERD Hub and will involve engaging with and completing a range of tasks to meet operational and customer service requirements.
Please note that for this role the applicant will be required to work on site in order to meet the needs of the centre.
This is a full time, fixed term post available for 12 months from the start date, available immediately.
As the biggest university in Wales and a major employer, with more than 7,000 staff we are an ambitious and innovative university located in a beautiful and thriving capital city. We can offer you the chance to work in a vibrant organisation, with great benefits and opportunities for progression.

Salary:

£21,400 - £21,761 per annum (Grade 2). It is anticipated that an appointment will be made at the bottom of the scale.-
Date advert posted: Wednesday, 10 May 2023

Closing Date:
Wednesday, 31 May 2023

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Key Duties

Handle enquiries from internal and external customers such as University staff, PhD students and external partners in a professional manner.
Follow existing procedures to complete tasks, referring more complex queries to your line manager, making sure all relevant information is passed on accurately.
Establish good working relationships with key contacts to help support and improve how you and the team deliver work.
Gather and input information to update administrative systems accurately (training will be provided on relevant systems).
Take an active role in the team, working towards meeting team objectives and supporting other team members, including contributing to the training of new team members.

Specific Duties

Acting as first point of reception for internal and external visitors to the ADR Wales/ONS Secure Suite research facilities, managing visitor requirements with support from your line manager.
Input information into a database and use it to produce standard reports.
Assist in the processing of standard forms, liaising with other teams as needed.
Maintain filing systems and archives (mostly online).
Support the WISERD centre at conferences, meetings and events with reception and administration support duties as required.

General Duties

Abide by all University policies and undergo appropriate personal and professional development.
Perform other duties which are not included above, but which will be consistent with the role.
Uphold the Professional Services Values & Behaviours or local equivalent.

Person Specification

We are looking for a team player who will work with colleagues to provide a great service to staff and students. You don't need to have worked in administration or for a University before; this is an opportunity to show your potential and start or continue your career at Cardiff University.
Please note that these are also the criteria shortlisted applicants will be assessed against at interview and/or by other means (e.g. a skills test).
Essential Criteria
Ability to carry out a variety of administrative tasks, including writing accurately, clearly and concisely.
Ability to communicate with people effectively, courteously and with respect face to face, over the phone and onli