Technical Customer Support Advisor - Altrincham, United Kingdom - Page Personnel Secretarial & Business Support

Page Personnel Secretarial & Business Support
Page Personnel Secretarial & Business Support
Verified Company
Altrincham, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
Technical Support Advisor based in Hale, Altrincham.


Client Details


Our client is a well-established telecommunications provider to a wide UK customer base and they are now looking to expand their team with a Technical Customer Support Advisor in their Altrincham office.


Description
As a Technical Customer Support Advisor, you will be;

  • Handling inbound communication, via multichannels
  • Providing guidance and support to customers in relation to their service
  • Trouble shooting customers problems
  • Supporting with any general account queries

Profile
To be successful in this role;

  • Experience within technical support
  • Have a strong customer focus
  • Strong listening skills with the ability to be empathetic
  • Selfmotivated and enthusiastic
  • Excellent communications, both verbal and written
  • Strong organisational skills
  • Ability to work well within in a team as well as independently
  • Good time management

Job Offer
In return, our client can offer;

  • Competitive salary
  • 25 days holiday (+ bank holidays)
  • Pension scheme
  • Optional hybrid working
  • Great working patterns
  • Excellent career development on offer
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