Part Time Administrator - Waterlooville, United Kingdom - E-volve Group Ltd

Description

We here at E-Volve are looking for a part time administrator to join our team based in Waterlooville with the potential for a full time position in the future.

You will provide support by ensuring you issue, receive, and record information accurately and timely for all calls received to the department.

Ensure that all appointments are met for the day, this will include booking appointments, engaging with customers, workers and managers of the business as well as dealing with minor accounts and invoicing.

• To record accurate information on works being completed.
• Ensuring dates are given correct priority and budget code and schedule convenient appointments.
• Allocate the engineers to attend appointments based on skills, availability and locality to the jobs.
• Input information directly into our job management system.
• Assist the other team members throughout the day.
• Undertake customer satisfaction surveys on completion of works and highlight any areas of improvement required.

• Have a clear and concise approach to verbal communication, able to use the phone to communicate effectively, and have good typing skills.
• Able to deal with lots of activity, remain focused on the call you are dealing with, and the information that needs to be recorded or transferred by completing the task you are on before moving on to the next.
• Have a reasonable proficiency in Xero.
• Understand what it is to be part of a team and ensure that learning is shared within the team.
• Be able to take direction and be happy to respond to managers instructions.
• Be flexible in your working hours to be able to support the delivery of the service; be reliable and dependable; identify issues and record them, along with other measures as necessary.

• 8 hour shift