Application, Technical Deployment - Leeds, United Kingdom - Dedalus SA

Dedalus SA

Verified Company

Leeds, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Vous souhaitez donner du sens à votre métier ?

Vous voulez contribuer à l'amélioration de nos soins de santé ?

Alors rejoignez notre équipe

Design and Development

Perform initial scoping and Training Needs Analysis (TNA) to assess, identify and create learning plans and solutions to meet individual and group learning aims and training requirements.
Verify that learning solutions are designed to specific structure, containing clear learning objectives and outcomes.
Ensure that objectives are measurable, including SMART and motivational objectives, for both classroom based courses and elearning content.
Prepare training sessions and learning workshops
Create and update training scripts, learning plans, delegate exercises, handouts and other training support material to support harmonised learning solutions.
Arrange learning activities that cater for different learning types that encourage and motivate learners
Work with the Implementation Specialists, Business Change and management teams to prepare, generate and update training materials
Assist in regular testing of new and upgraded software/hardware and training environments and make relevant adaptations to all associated training materials to support new training practices/ functionality across the department.
Pilot training sessions and identify/suggest appropriate improvements.

Delivery

Deliver learning solutions to groups and individuals using a number of methods; including live online learning events, classroombased learning, facilitating selflearning, elearning, demonstrations and presentations
Deliver training both internally and externally on clinical and nonclinical processes, based on standard operation procedures.
Deal effectively with groups of mixed ability and use a range of coaching skills and counselling skills to encourage and motivate learners, managing group dynamics.
Thoughtfully provide feedback to learners who fall short of competency expectations, liaising with the relevant management to formulate a plan for reassessment
Ensure delivery of learning is balanced and Learning Objectives are clearly defined and reviewed appropriately.
Use a variety of question types and techniques to facilitate learning.
Adapt existing material to support formal and informal learning, ensuring accuracy, relevance and effectiveness of the materials.
Assist in the design and review of department policies regarding account management and maintenance in line with and in conjunction with IG and information security
Effectively overcome resistance to change to encourage, facilitate and embed behavioural change.
Generate a conducive learning environment to promote active learner participation, encouraging learners to ask questions and work comfortably within a safe environment.

Review

Design course exercises that provide assessment of the learning objectives.
Review and reassess Learners who do not meet the required level of learning and do not obtain objectives.
Review end of course and post course evaluation forms to further develop the service and personal training delivery skills.
Evaluate own working practices and work in with colleagues to evaluate learning solutions and advise the Training Lead of any issues or potential problems. Identify possible workable solutions.
Capture and assess all learners' knowledge, skills and attitudes to ensure learners possess key skills and prerequisites.
Complete preattendance information and inform delegates of all relevant information regarding the training programme.
Conduct open learning lunch time and evening dropin workshop sessions.

Teamwork

Support all other members of the team wherever necessary.
Be aware of the operational needs of the company, offering support when required.
Build and maintain strong links with customer staff and representatives
Refer users directly to the appropriate team if the query is not within the scope of the training department.
Ensure that all training issues are followed up and resolved.

Education & Professional Development

To be responsible for developing and maintaining self knowledge, skills and professional awareness.
Willing to develop professional skills and attend courses as deemed relevant, including mandatory training, and to attend meetings and conferences as appropriate.
Plan and organise own diary to fulfil training duties and attend required meetings
Work according to Dedalus' CORE values to ensure personal objectives are met.

Key Skills