Student Adviser - Portsmouth, United Kingdom - University of Portsmouth Students' Union

University of Portsmouth Students' Union
University of Portsmouth Students' Union
Verified Company
Portsmouth, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

The Post

The University of Portsmouth Students' Union is a vibrant, forward thinking organisation with a vision of Delivering a Positive Impact with every Portsmouth student.

An exciting opportunity has arisen to join the Student Advice Team.

The Post Holder will be meeting with students on a 1-1 basis to provide impartial advice and advocate for individual students on academic issues affecting University of Portsmouth students.

You will be the first point of contact with students visiting or contacting the Advice Service for support and as the first point of contact with the Advice Service.

It is vital that we give an excellent first impression that reflects the Union's values and services. The post holder will maintain high standards of customer care and adhere to the Union's policies and procedures.


The Person
The Post holder will have experience of providing a high standard of customer services.

They will require experience of working within a Higher Educational environment or, have recent experience or knowledge of University guidelines.

The right person for the post will require excellent listening and communication skills and experience of working with clients on a 1-1 basis in a supporting role.

The post holder will have the ability to work in a busy and high-pressured environment with the skills to prioritise work quickly and efficiently.


What we offer

  • Strong team mentality, supportive and sociable workplace
  • Regular training opportunities and team development days
  • 38 days holiday (30 days annual leave + 8 bank holidays) and additional Christmas leave (University shutdown)
  • Flexible working (e.g. flexitime, career break, paid time off for volunteering)
  • 35 hour week
  • Enhanced sick pay, maternity, paternity or adoption leave
  • Access to University staff benefits: discounted gym membership, free library membership, bike safe
  • Employee Assistance Programme

The Organisation

The University of Portsmouth Students' Union is a vibrant, forward thinking organisation with a vision of "delivering a positive impact with every Portsmouth student".

As a charity led by its values and guided by its students, the Union provides wide-ranging services and activities for the 20,000 + students of the University of Portsmouth.

The Union is based in the centre of Portsmouth and turns over £1.7M per annum, employing approximately 35 career staff and a further 35 student staff.

The organisation also works with over 1000 registered student volunteers and has close to 8000 members of sports clubs and societies.


Further Information

Interviews will be held on date: 1st September 2023
Anonymous shortlisting will be carried out for this role to ensure a fair and consistent approach to recruitment. We will not disclose any personal details to the shortlisting panel.

Any documents or links with identifying information will not be used during shortlisting, but can be submitted if you are selected for an interview.


The Union is a MINDFUL EMPLOYER and we are committed to creating a supportive and open culture and actively support the mental wellbeing of all staff.


Job Types:
Full-time, Permanent


Salary:
£21,840.00-£24,500.00 per year


Benefits:


  • Additional leave
  • Bereavement leave
  • Casual dress
  • Company events
  • Cycle to work scheme
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Flexitime
  • Free flu jabs
  • Health & wellbeing programme
  • Life insurance
  • Paid volunteer time
  • Sabbatical
  • Sick pay
  • Work from home

Schedule:

  • Day shift
  • Flexitime
  • Monday to Friday

Work Location:
Hybrid remote in portsmouth, PO1 2EF

Application deadline: 23/08/2023


Reference ID:
UPSU22185
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