Support Service Supervisor - Nuneaton, United Kingdom - Algeco

Algeco

Verified Company

Nuneaton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB TITLE AND BENEFIT DETAILS Support Service Supervisor**
Salary up to £28-35k+ 25 days holiday plus bank holidays + life insurance + tonnes of other benefits

Are you looking for a company you can grow with? At Algeco we fill most vacancies from within which means this could not only be your next job, but the one after that as well."_

PURPOSE
To manage, coach and motivate a team of field based engineers and an office based administration team.

WHAT WE DO
Algeco is the leader in modular accommodation not only in the UK but around the world.

We provide more buildings for hire than anyone else, including modular buildings for sale and rent, and off-site permanent buildings for sale for temporary, semi-permanent and permanent use.

As part of the Modulaire Group we have 300,000 units available in 18 countries throughout Europe, including the UK. We're also active in Australia, New Zealand and China.

So, when you join us, you're joining a team that's already established, highly successful - and hungry for more.

YOU PROBABLY WANT TO KNOW WHATS INVOLVED

Effectively represent and lead the Algeco brand in all customer interactions.
Customer Satisfaction scores (NPS) are on or above target
Effective member of the Regional Support Service team committed to achieving Regional objectives and operational excellence.
Effective member of the Regional Support Service team committed to achieving Regional objectives and driving operational excellence.
Maintaining control over cost (labour, vehicles and materials) and budgets for maximum resource utilization and efficiency.
To oversee remote support service engineers on a daily basis.
Ensure all direct reports are performing job roles to optimum level.
Embed a culture which ensures adherence to corporate policy and procedure, legislative requirements and health and safety processes.

WHAT EXPERIENCE WE NEED FROM YOU

Ability to plan/schedule transport vehicles efficiently and effectively
Strong geographical UK knowledge
Fast paced Logistics background
Good level of skill in Microsoft Office products, IT systems in general
Good understanding and knowledge of current regulations in regarding to Working Time Directive and Driver's Tachograph restrictions.
Ability to handle a high volume of telephone calls and conflicting priorities
Familiar with working in a high pressure environment
Full clean driving license.

WE CARE
At Algeco, we respect and value differences and are passionate about our people, our customers and the planet. We nurture an environment where all differences are valued, practices are equitable and everyone experiences a sense of belonging.

We are committed to building a culture that brings together the very best of our people and their unique skills, experiences, abilities and where they can flourish.

Job Reference:
UK03221