Service Co-ordinator - Liverpool, United Kingdom - PSS

PSS

Verified Company

Liverpool, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Service Co-ordinator - Strengthening Families

Job ref:
SCSF082023

Location:
Eleanor Rathbone House, 24 Derby Road, Liverpool, L5 9PR

Hours: 18.5 hrs per week

Contract type:
Fixed term until

Salary:
£21,145 pro rata per annum

PSS in a nutshell

At PSS, we've got an important job to do; and that's to help people make the most of their lives.

Whether you're working directly with the people who use our services, or behind the scenes in one of our offices, every day you'll be helping to make other people feel happier, healthier and more supported.

We're a social enterprise or, as we like to call it - a 'business with a heart'. This means that all the money we make goes back into finding new ways to help people.

Our aim is simple; we want to help people change their lives for the better - no matter what life throws at them.

We've got offices across Merseyside, Wales, Manchester and the Midlands, where we're making our stamp.

What's our Strengthening Families service all about?

Our strengthening families service bring people together who've experienced the devastating reality that substance misuse and/or imprisonment has on the whole family.

They work with children, parents and grandparents, supports parents and carers to build positive and lasting bonds with their babies; by helping them enjoy life together and addressing any little worries so they don't become bigger ones or supports parents and carers to develop strong and healthy relationships with their babies; keeping them safe and helping them enjoy life together.

They get to know families in a safe environment, where they can find new strength and encouragement and support them to cope better with all that they've been through.

It's about helping them to see a shinier, happier new future. That's what everyone deserves, after all.

Our team are genuine, big-hearted, open-minded, determined and professional.

What you'll do:

If you're successful, your main responsibility will be in supporting the teams with a range of administrative activity ensure the effective co-ordination and delivery of high-quality support to the people that use our services.

You'll be a dynamo in the organisation and make sure the team can focus their attention on the people they work to improve the lives of.

In a nut-shell you'll look after:

The organisational admin stuff

- working with the team leaders and service managers, looking after the day to day running of the office and keeping things smooth.

The high precision stuff

- making sure all our important data is logged, everything is organised and we're efficient and switched on.

The bigpicture stuff

- tracking all that is going on, where we're up to, where we could get better, writing reports on this and passing this back to the team.

The positive and productive stuff

- building great relationships with the entire PSS team, being the go-to person when someone needs support and being flexible to the demands of the role.

You'll have:

A level 3 diploma in Business administration. If you're working towards an IT qualification too, this would help a lot.
Bags of empathy, respect, understanding and a commitment to the cause of improving people's lives and supporting people.
Meticulous organisational skills, a desire for quality improvement and IT proficiency.
Reams of energy, drive and a selfmotivated style, which means you don't mind working on your own sometimes, to your own initiative.
A flair with people and communicating effectively with lots of different types of people. You'll need to listen, build relationships and be personable. A passion for customer service is key.

Being the best version of you
At PSS we believe in something called learning.

That means that 70% of learning comes from first-hand experience, 20% comes from learning from those around us and 10% comes from formal learning like courses and qualifications.

We're looking for a driven person who wants to continuously grow and get better at what they do using learning.

Professional development is a big deal at PSS and you'll need to be up for the challenge of growing and improving for the good of the people we support.

Closing date: 12th September 2023

PSS values the importance of Diversity

Job Types:
Part-time, Fixed term contract

Contract length: 18 months

Part-time hours: 18.5 per week

Salary:
£21,145.00 per year

Schedule: