Credit Controller - Basingstoke, United Kingdom - Tomato Energy

Tomato Energy

Verified Company

Basingstoke, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Join Our Team as a Credit Controller - Immediate Start Available

Position:
Credit Controller

Location:
Basingstoke

Hours:
Full-Time

Salary:
£25,000 - £27,000

About Us:

At Tomato Energy, we're more than just an energy provider - we're the pioneers of smart and sustainable energy solutions.

Our mission is to empower our customers to pay only for the energy they use while championing renewable energy solutions that reduce environmental impact.

We take pride in delivering exceptional customer service and forging strong community relationships to drive a greener future.

We have an exciting opportunity for a Credit Controller to join our successful team at Tomato Energy.

As a Credit Controller, you will be an integral part of our credit control team, responsible for managing and collecting outstanding customer debts.

Your role is crucial to ensuring high customer satisfaction and adherence to our policies and procedures.

Key Responsibilities:

Evaluate new credit requests, conduct credit checks for both new and existing customers, and establish credit limits.
Set up and issue credit terms and conditions.
Build and maintain strong client relationships to ensure smooth account management.
Ensure prompt payment of debts and clarify invoice details with clients.
Follow up on payments as needed, negotiating repayment plans.
Quickly and efficiently respond to relevant client inquiries.
Process and reconcile invoices accurately.
Check, post, and allocate receipts to accounting systems with precision.
Prepare and issue monthly account statements.
Generate reports on overdue accounts.
Maintain accurate customer contact information in our internal systems.
Ensure compliance with credit and collection policies and procedures.
Perform adhoc duties as required.

Knowledge and Skills:

Experience working in a commercial credit and collections department (B2B).
A relevant credit management or purchase ledger qualification is advantageous.
Professional verbal and written communication skills.
Proficiency in MS Office.
Strong analytical skills and meticulous attention to detail.
Business acumen for effective problemsolving.
Comprehensive knowledge of billing systems and billing cycle management.
Effective communication and organizational skills.
Demonstrated drive to complete tasks to a consistently high standard.
Confidence in interacting with a diverse range of stakeholders.
Excellent time management skills and the ability to prioritise in a demanding workload.