Farm Animal Administrator/receptionist - Wincanton, United Kingdom - Elite Veterinary Staffing Solutions
Description
My client is a reputable and well established Veterinary practice based in the Wincanton area. They pride themselves on providing outstanding levels of service for both clients and pets. They offer a friendly and welcoming atmosphere and have a fantastic, modern and well equipped surgery.
At this time they are seeking a dynamic, focussed and experienced
Administrator to join their team on a Part-Time basis.
fixed term contract (to run until February 2025) to cover maternity leave.
The role is based on a 24 hour week and the days of work will be Monday, Tuesday, Thursday & Friday, from 8.30am to 2.30pm.
The Role
This role requires a combination of organising and co-ordinating the efficient operation of the Large Animal services in addition to clerical support for all staff.
Liaising with a team of veterinary surgeons, you will be responsible for communicating with farm clients to ensure that veterinary care is delivered in a timely and practical manner, therefore an understanding of the farming and dairy industry would be an advantage.
**The main duties of the role would include: - **- Building relationships with clients by understanding individual needs and delivering the highest standards of customer service- Working closely with the practice management team to handle client complaints
- Organising and coordinating meetings with clients
- Representing the business at agricultural shows
- Keeping up to date with market trends and seeking new opportunities
- Understanding DEFRA requirements for TB Testing and the reporting system in place to support the submission of tests
- Have an Impeccable phone manner
- Be able to interact at all levels across the practice
- Support and listen to others in the team in order to build strong relationships with colleagues
- Have excellent communication in both written and verbal form
- Be highly competent in the use of Microsoft Office, in particular Word and Excel
- Be an approachable person with a cando attitude
- Have experience in a similar role
- Be a quick learner and have an organised approach to work
Job Type:
Fixed term contract
Contract length: 10 months
Pay:
£11.44 per hour
Expected hours:
No more than 24 per week
Benefits:
- Company pension
- Onsite parking
Schedule:
- Day shift
Work Location:
In person
Reference ID:
BH2399
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