Admin Assistant - Glasgow, United Kingdom - Harper McDermott Ltd

Harper McDermott Ltd

Verified Company

Glasgow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The main role of the Administration Assistant will be to support our Debt Advice and Insolvency Administration teams in their management of a large portfolio of Protected Trust Deeds and Debt Payment Plans.

All tasks must be undertaken ensuring that the company's focus on providing an excellent level of customer service is always maintained, with an emphasis on meeting and exceeding the expectations of our customers and other stakeholders.

PRINCIPAL ACCOUNTABILITIES

Qualifications / Experience:

Previous experience of administering Protected Trust Deeds & DPPs - Not required

Basic administration & computer skills - Essential

Duties and Responsibilities:

To undertake day to day administration tasks including:

Answering the office phone lines and directing customers to the appropriate teams.
Completing administration tasks as required by our various teams.
All admin work in relation to creditor services
All general office administration, as required, including mail and banking
CRM maintenance
Weekly reporting on KPIs
Completion of all work in line with internal processes and legislation
Observe complete confidentiality on every occasion to protect client and employee information in line with Data Protection law.

Knowledge and Skills required:

Good interpersonal skills - Essential

Good time management & organisational skills - Essential

Excellent customer service - Essential

Ability to follow all company policies and core values - Essential

Job Types:
Full-time, Fixed term contract

Contract length: 12 months

Benefits: