Community Car Scheme Coordinator - Abergavenny, United Kingdom - Bridges Centre

Bridges Centre

Verified Company

Abergavenny, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Community Car Scheme Coordinator - based in Abergavenny

Responsible to:
Wellbeing Director

Responsible for:
Volunteers and passengers

Salary:
£26,000 per annum, increasing to £27,300 on completion of successful probationary period

Annual leave entitlement: 22 days plus bank & public holidays

Duration of Post:
Fixed term contract due to reoccurring Project Funding - Current end date 31/03/2025

Job Purpose:

To co-ordinate and develop the Bridges Community Car Scheme in the North of Monmouthshire, North of Torfaen and Blaenau Gwent.

Establishing and maintaining supportive relationships with people in the community, their families and carers and working collaboratively with other services and agencies.

This post supports a flexible hybrid work model, with a blend of in-office, field based and home working to ensure inclusivity within Bridges.

There will also be a requirement for some travel across Monmouthshire.

Main Duties

Ensure the effective day-to-day delivery of the operational needs of the Bridges Community Car Scheme as agreed by Wellbeing Director and funders.
To develop and maintain friendly, professional and supportive working relationships with our passengers, volunteers and stakeholders
To provide a friendly and professional experience for passengers bookings and enquiries
To schedule bookings appropriate to volunteer driver's availability and requirements and to passenger needs
To maintain accurate passenger and volunteer records via our Road XS booking system
To calculate driver expenses, maintain finance records and ensure the accuracy of the car scheme database
Undertake home visits to register new passengers to the Car Scheme and make appropriate decisions regarding the support the scheme can offer in line with the Car Scheme policies and procedures.
Provide inductions for all new volunteers to the Community Car Scheme (Drivers and Coordinators)
Supervise and support both admin and driver volunteers involved with the car scheme by responding effectively to any queries and concerns. Also providing training in order for them to volunteer effectively and enjoy their time with the project.
Manage any problems or concerns related to passengers and volunteers
Work closely with other Bridges Projects for promotion and recruitment of volunteers
Collaborate with other services and agencies to develop and sustain the service; ensuring we receive appropriate passenger referrals to the scheme
Submit regular reports as required by the Wellbeing Director to report to funders, Bridges trustees and stakeholders
Ensure administration (i.e. Charity Log, Road XS) and financial systems are adhered to, as agreed with the Project Manager
Undertake necessary administrative duties to provide evaluation data.
Work with partners to develop effective and efficient systems for the Car Scheme e.g. Road XS
Ensure all policies and procedures are up to date and in line with GDPR requirements.

Other Duties:

To act as an ambassador for Bridges raising awareness of its charitable aims and objectives and enhancing its reputation through exemplary behaviour, conduct and team working.
To attend meetings and training as required.
Take all reasonable measures to follow all Health and Safety policies, procedures, and appropriate legislation as applicable, including personal accountability for the safety of self and others at all times.

Skills Required:

Essential requirements

Strong interpersonal skills with the ability to deal with passengers and volunteers in a professional and sensitive manner
Strong organisational skills with a keen eye for detail
Excellent communication skills - showing an ability to communicate clearly and effectively - both oral and written
IT literacy with experience of using Microsoft Office packages
Conscientious, honest and reliable team player with the ability to build positive working relationships by respecting and valuing others.
Ability to organise, plan and prioritise using own initiative, including when under pressure to meet tight deadlines
Ability to provide leadership and delegate work to volunteers working on the car scheme
Flexibility in relation to working hours and days
Ability to work with a wide range of people and volunteers
Current driving licence and access to car, you will need to have Business car Insurance to be eligible to claim Travel expenses.

Desirable requirements

Voluntary sector experience
Experience in establishing and maintaining empathic, supportive relationships with people in distress, their families and carers
Community development experience
Knowledge of services for vulnerable adults with experience of analysing and communicating complex information verbally and in writing
Experience of working with the public
Welsh speaker

Other Requirements: