Apprenticeship Operations Administrator - Sheffield, United Kingdom - NOCN Group
Description
Please note these roles are fixed-term until 01/11/2024.
Why NOCN Group?
NOCN Group is an educational charity whose core aims are to help learners reach their potential and organisations thrive.
The group includes business units specialising in regulated UK and international qualifications, End Point Assessment, assured short courses, SMART job cards, assessment services, consultancy, and research.
What will you be doing?
As an Apprenticeship Operations Administrator, your duties and responsibilities will be (but not limited to):
- Maintain a high level of customer service ensuring the customer receives an excellent standard of service at all times.
- Enter and process assessment data on various IT systems and platforms to help ensure that assessments are managed in the most efficient way.
- At all times ensure the accuracy of data in the EPA CRM and Rubric systems are completed in line with the requirements of the apprenticeship regulators.
- Contribute to reviews of systems, processes and procedures, to ensure that assessments are delivered in an efficient and highquality manner.
- To support assessment activities including the provision of administrative support for the delivery of End Point Assessments, to help to ensure that high quality educational and assessment products are delivered to meet customer service level agreements.
About you...
- Educated to Level 2 in Literacy and Numeracy.
- At least 2 years experience working in an administrative role.
- Experience working with CRMs and bespoke databases.
- Experience working with sensitive data following Data Protection
- Experience of supporting project teams, committees or working
- Attention to detail including proofreading.
- Competent ICT user including Microsoft office products.
How to Apply?
If this sounds like the job for you, please send your completed Equal Opportunities Monitoring Form, CV and a covering letter, explaining why you are the best fit for the role, to
:recruitment[at]nocn[dot]org[dot]uk
Job Types:
Full-time, Fixed term contract
Contract length: 5 months
Pay:
£24,269.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- Life insurance
- Onsite parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Sheffield, S1 2BJ: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have experience working with CRMs and bespoke databases?
Experience:
- Administrative: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location:
In person
Application deadline: 29/05/2024
More jobs from NOCN Group
-
Freelance End Point Assessor-Scaffolder
united kingdom, United Kingdom - 22 hours ago
-
End Point Assessor- Engineering Operative
England, United Kingdom - 3 weeks ago
-
Freelance End Point Assessor- Maintenance and Operations Engineering Technician
England, United Kingdom - 2 weeks ago
-
Change Practitioner
Sheffield, United Kingdom - 3 weeks ago
-
Customer Co-ordinator
King's Lynn, United Kingdom - 2 weeks ago
-
Apprenticeship Operations Administrator
Sheffield, United Kingdom - 4 days ago