Administrator - Property - Bath, United Kingdom - Juice Recruitment Ltd

Tom O´Connor

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Tom O´Connor

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Description
Are you seeking a new role in Administration? Do you have excellent organisational skills and a passion for delivering great customer service?


Juice is delighted to be supporting a prominent property management company based in Bath, with their search for an Administrator to join their friendly and busy team.

Fantastic opportunity for someone to gain administration and customer service experience in a commercial setting.


DAY TO DAY:


  • Ensuring rent is paid and collected on time as well as chasing arrears in accordance with company procedures.
  • Checking unallocated accounts to ensure payments have been allocated.
  • Ensuring rent accounts are correct.
  • Managing and negotiating payment plans, to ensure rental arrears is kept to a minimum.
  • Liaising with third parties to ensure the arrears process is managed.
  • Collecting and managing data and documentation, to ensure the company system is fully up to date.
  • Dealing with customer queries, and complaints and offering timely and effective resolutions.
  • Identifying rent account anomalies to present to your manager.

WE WOULD LOVE TO SEE:


  • Good attention to detail, and strong communication skills, both written and verbal.
  • Excellent organisation and timemanagement skills, with the ability to prioritise workload.
  • IT literate and proficient use of Microsoft packages.
  • Be determined and enthusiastic.
  • Solutionfocused with an adaptable approach to work.
  • This role will require a flexible and personable approach, whilst having the ability to manage expectations and resolve issues effectively. Therefore, the ability to build and maintain relationships is essential.

AND FOR YOU:


  • Competitive salary
  • Great training
  • Progression opportunities
  • Cycletowork scheme
  • Pension plan
  • Flexible working
  • Onsite parking and hybrid working after training.

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