Administrator - Property - Bath, United Kingdom - Juice Recruitment Ltd
Description
Are you seeking a new role in Administration? Do you have excellent organisational skills and a passion for delivering great customer service?
Juice is delighted to be supporting a prominent property management company based in Bath, with their search for an Administrator to join their friendly and busy team.
DAY TO DAY:
- Ensuring rent is paid and collected on time as well as chasing arrears in accordance with company procedures.
- Checking unallocated accounts to ensure payments have been allocated.
- Ensuring rent accounts are correct.
- Managing and negotiating payment plans, to ensure rental arrears is kept to a minimum.
- Liaising with third parties to ensure the arrears process is managed.
- Collecting and managing data and documentation, to ensure the company system is fully up to date.
- Dealing with customer queries, and complaints and offering timely and effective resolutions.
- Identifying rent account anomalies to present to your manager.
WE WOULD LOVE TO SEE:
- Good attention to detail, and strong communication skills, both written and verbal.
- Excellent organisation and timemanagement skills, with the ability to prioritise workload.
- IT literate and proficient use of Microsoft packages.
- Be determined and enthusiastic.
- Solutionfocused with an adaptable approach to work.
- This role will require a flexible and personable approach, whilst having the ability to manage expectations and resolve issues effectively. Therefore, the ability to build and maintain relationships is essential.
AND FOR YOU:
- Competitive salary
- Great training
- Progression opportunities
- Cycletowork scheme
- Pension plan
- Flexible working
- Onsite parking and hybrid working after training.
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