Operations Assistant - Brighton, United Kingdom - ZDL Group

Description

**Operations Assistant

Permanent Role

Location:
Office based, Brighton & Hove

£28,000 - £32,000 DOE
**Plus bonus & benefits

Operations Assistant

Based in Brighton & Hove, United Kingdom

The Company:

An exciting opportunity has arisen for an Operations Assistant to join The ZDL Group, one of
the UK's leading and award-winning Cyber Security consultancies. This UK based role plays a
vital part in our expanding team, and you will be a critical part of our Operations team.


Production experience will not be considered.
You will be joining a group of highly skilled professionals in an established, respected
Information Technology Cyber Security Consultancy with a loyal customer base. The ZDL
Group is a vibrant and progressive company with an agile team who are passionate about
what we do. We support an office culture that is one of dynamism, autonomy and strong
teamwork in a relaxed but demanding environment. Our service delivery mantra is
Consistency, Quality, On Time, Every Time and In Budget.

Hove 5 days a week for this permanent full-time role. Competitive salary and benefits
Scheme, Private Medical Insurance, Annual Bonus, Pension and more.


Your next right move:

This role will report directly to the Operations Manager and assist in, to name a few:
Scheduling of Projects, Documentation Quality Assurance (Statement of Works and
Reports), Customer Satisfaction Activities, Liaising with our Consultants and ensuring all
efficiencies of Operations on all levels of the business.

You will need to be an enthusiastic person who is self-sufficient, trustworthy and
dependable as you will be an integral part of the team. You must be able to work to
deadlines and complete tasks accurately and efficiently. Experience in a B2B Service
environment is essential; working in an IT environment is a bonus. Experience in working in
smaller teams in a medium size organisation is also an advantage.


For this role an extremely high proficiency in grammar and syntax is essential, along with

efficient documentation review and quality assurance capabilities.
**Roles and Responsibilities (including but not limited to): - Report Delivery and Report QA; ensuring encryption and quality

• Processing Non-Disclosure Agreements for signature
• Scheduling for the Compliance team alongside the Operations Director
• Statement of Works QA as delegated by the Operations Manager
• Ensuring signatures on all documentation via Adobe Sign Tracking Sheet
• Ensuring prereqs with Compliance Consultants
• Postproject checks communicating with clients to ensure customer satisfaction
• Responsible for weekly Compliance Schedule updates

Key skills:

• Proven experience in Report Delivery and Report QA, and previous experience in

QA'ing

• At least 2+ years' experience in a B2B environment in a similar Operations role
• Experience working in a Service based industry; we won't consider applicants from

• Product/Supply Chain backgrounds

• Proven experience in reviewing documentation to an excellent standard high

- standard of grammar is essential

• Excellent written and verbal communication skills
• Ability to plan and prioritise effectively, well organised, and able to meet tight

- deadlines

• Interpersonal and communication skills
• Good commercial awareness, builds and manages effective relationships
• Logical problemsolving mentality
• Previous experience working for an IT Company would be an advantage
• Previous experience in working with a growing and dynamic fastpaced organisation

is a plus

screening as well as testing during the interview process for Quality Assurance skills.

provide your current CV and contact details to Nadia Parello, HR Manager, at


Benefits

• Competitive salary with annual reviews
• Performancerelated bonuses
• Company pension scheme
• Private Medical Insurance for the family
• Company Share Option scheme
• Length of Service is linked with increases in allocated holiday days
• Parking/Season ticket scheme
• Bonuses for employee referrals
• Structured learning and development plans which can include support for

- professional qualifications

• Regular team meetings and social events
• Annual eye tests
• Office First Aider
• Office Mental Health First Aider

About The ZDL Group
At the forefront of IT Security Consulting, The ZDL Group's client base is diverse. Our blue
- chip clients span across EMEA and come from all industry sectors from medium-size
organisations to the FTSE100. Our holistic, 3600 approach to IT Consulting Services and
complementary security solutions are unparalleled and enable us to retain our clients by
working as their strategic security partner, delivering far greater ROI.

We have two passions, Total Customer Satisfaction and Total Security Management; to
deliver this, we employ only the very best people across all our locations in Brighton &
Hove, London, Manchester, Edinburgh, Amsterdam, Dublin and the US.