Car Park Supervisor - City of Edinburgh, United Kingdom - Care Park UK Ltd

Care Park UK Ltd
Care Park UK Ltd
Verified Company
City of Edinburgh, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job Title:
Senior Supervisor


Reports to:
Car Park Manager and Supervisor


Location:
St James Quarter, Edinburgh


Introduction


On implementation, St James Quarter (SJQ) will be a world-renowned retail-led mixed-use destination comprising 850,000sf of prime retail, food and leisure space, a multi-screen cinema, a world class "W" hotel, 152 private apartments and a 4-star aparthotel.


The Care Park Group is a global parking and property services provider with over 500 Car Parks managed and owned around the world.


Purpose of the role
To provide a seamless journey for SJQ customers entering the shopping centre via the car park.

The aim of Care Park is to ensure these guests have a safe and efficient experience of the facility and are provided assistance by our well-trained attendants whenever required.

You will be based at the St James Quarter car park. You will be working on a variable shift pattern which will consist of 12-hour shifts.


Main Duties

  • Understand and adhere to the strategic direction of the client
  • Manage ongoing training to your teams and ensure all new team members are fully trained and inducted to the site procedures and policies including
  • Manage all car park systems ensuring processes are adhered to
  • Staff resourcing and HR management, including recruitment, training, disciplinary and welfare issues
  • Resolving guest concerns and complaints
  • Conducting regular foot patrols of the Car Park
  • Monitoring Activity in the Car Park to deter criminal activity
  • Management of presentation team within all areas of the Car Park as required
  • Implementing traffic control measures regulating entry and exit of vehicles
  • Maintaining good levels of communication with Supervisor/Manager
  • Operating Car Park Equipment as appropriate
  • Providing customer advice and assistance regarding the shopping centre
  • Cash handling
  • Strong language and communication skills and relate to customers in a friendly and professional manner
  • High degree of guest service
  • Strong attention to detail
  • Proactivity and initiative in providing ideas, suggestions, and initiatives to improve the occupancy and revenue of the car park
  • Computer skills
  • Previous car park / customer service skills are preferred but not essential
  • Immaculate presentation
  • Provide support to the wider team when necessary
  • Carry out any other reasonable request as requested by management
  • Have the ability to take ownership of situations and react promptly

Benefits:

If successful, you will be rewarded as one of our Care Park family with:

  • A salary of up to £13.50 per hour dependant on experience
  • Opportunity to join the pension scheme
  • Full uniform provided
  • Excellent onsite facilities available to employees
  • 22.5 days paid holiday leave
  • Cycle2work scheme

Salary:
£13.50 per hour


Benefits:


  • Company pension
  • Cycle to work scheme

Schedule:

  • 12 hour shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • City of Edinburgh: reliably commute or plan to relocate before starting work (required)

Experience:


  • Driving: 1 year (preferred)

Work Location:
One location
More jobs from Care Park UK Ltd
See all jobs of Care Park UK Ltd