Technical Claims Handler - Milton Keynes, United Kingdom - Identifi Office Professionals
Description
Claims Handler - Milton Keynes (Hybrid) £40,000 + bonus
Milton Keynes based client looking for a Technical Claims Handler to join their growing team
The jobholder will manage a portfolio of high value complex Large Loss claims whilst delivering fair outcomes and excellent service to their internal and external customers
KEY ACCOUNTABILITIES:
- To handle a portfolio of complex and high value personal injury claims in a collaborative manner making the optimal use of the telephone to drive the case forward
- Sole point of contact for untraced claims and uninsured claims from cradle to grave
- Work with trusted panel solicitors utilising a strategic case management approach aimed at shortening lifecycle where appropriate for the customer/claimant
- To deal with all aspects of the end to end claims handling including
- Loss or damage to property
- Large personal Injury claims
- Fatal claims
- Complex heads of claim
- Advanced Liability Issues
- To keep up to date with good claims practice and champion this throughout the team and wider claims function
PERSON SPECIFICATION
- Proven experience of handling significant personal injury claims valued in excess of £100k
- Good judgement and to be able to balance commercial and claims risks to achieve positive outcomes
- Strong investigative and negotiation skills
- The ability to process data quickly and make risk based decisions within the authorities provided
- Proven analytical and systematic thinking skills
- Has strong time management skills to meet deadlines and agreed SLA's
- Excellent communication skills, both written and oral, with the ability to influence others effectively at all levels
- Selfreliant, with the ability to work with minimum supervision
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