Housekeeping Evening Assistant - Bishop's Stortford, United Kingdom - Down Hall Hotel & Spa

Description

Job Summary

Job Title:
Evening Housekeeping Assistant


Reporting To:
Head Housekeeper


Purpose of the Role:
To work with the Head Housekeeper

Liaise with other departments and check availability and clean the bedrooms etc:

Commitment to Excellence:

Every member of our team is expected to ensure that the hotel guests comfort, satisfaction and wellbeing is catered for in a friendly, helpful, efficient and personalised manner at all times.

KEY RESPONSIBILITIES:


Job Function:

• To service public areas to a high quality as directed by housekeeper during the hours of 4.00pm to 9.00pm Mon
• Thus 3.00pm 9.00pm Fri
• Sun as determined by the business needs.
• To service guest bedrooms as per section/floor list to the required standard at all times.
• Replace and restock all items provided for guest use within each room and bathroom.
• To strip and make bed to a quality standard following the trained procedure at all times.
• Service of Bathrooms Empty and wash bins, clean bath, shower, basin, toilet and bidet. Wash floor and all glass surfaces to the highest quality standard.
• Vacuum bedrooms and bathrooms floors to remove all debris including your section of the corridor and stairs and lift and check the vacuum cleaner weekly and change dust bag when necessary.
• Dust and polish all hard surfaces to a quality sheen using appropriate cleaning chemicals.
• Ensure your service area is clean and well stocked at all times.
• Report promptly any room defects, scuffs and fabric damage including equipment and light bulbs to department manager, and ensure it is correctly logged.
• To offer a professional personal service to guests of the hotel that is in keeping with five star standards such as ironing, shoe cleaning and minor clothing repairs.
• To be responsible, whilst liaising with the Housekeeper, for your own development.
• To be aware of and comply with statutory requirements regarding the work place such as health and safety, hygiene, fire prevention, manual handling and chemicals and other substances that may be hazardous to your health.
• To carry out any other reasonable duty to assist in the smooth running of the hotel.

Occasional Duties

• To carry out regular deep cleaning of all areas of the hotel as directed by the Housekeeper.

Staff benefits include

• Meals on duty
• Discounts on many items
• Discounted access to spa
• Complimentary use of gym (outside of peak times)
• Staff incentives
• Free cark parking

Working with a friendly and supportive team, in a beautiful countryside setting in an elegant Country House Hotel. where you will help maintain the standards of a luxury 4 star hotel.


Job Types:
Full-time, Part-time


Salary:
From £11.75 per hour


Work Location:
In person