Aftersales Advisor - Bootle, United Kingdom - Johnsons Cars Ltd

Description

Johnsons Cars are one of the UK's leading independent Franchise Dealership Networks, with 62 multi-award winning Dealerships across the UK.

Established in 1999 we have grown rapidly to represent a variety of global car manufacturers with 17 marques in total ranging from Volkswagen to Volvo, Honda, Toyota Lexus and Mazda to Fiat, Fiat Professional, Jeep, Ford, Hyundai, Seat, Alfa Romeo, Abarth and Skoda.

At Johnsons Cars, we maintain the highest standards of professionalism and integrity at all times and recruit to deliver excellence in customer service with our expertise and enthusiasm.

We have a fantastic opportunity available across our network and are looking for motivated, enthusiastic and committed individuals to join our team.

We require a Aftersales Advisor of the highest calibre to join our busy Service department at our Toyota Dealership in Liverpool.

We offer a superb opportunity to the right person who is able to demonstrate an aptitude to learn and a keenness to develop a rewarding career within the Automotive industry.

Role and Responsibilities:

• To provide the highest levels of customer service by providing a knowledgeable, courteous, responsive and efficient service projecting the quality image of the brand and the Company
• To ensure all customer expectations and requirements are exceeded throughout
• To deliver exceptional service, scheduling work on customer vehicles, providing accurate estimates for servicing, repairs, and ensuring customers are fully aware of the likely timescales and costs.
• The promotion of sales of genuine parts and accessories whenever possible, acting on opportunities to sell additional products and services.
• To order parts and accessories, under the direction and supervision of the Service Manager
• To ensure that the parts departments records are kept up to date and an effective and efficient filing system is maintained
• To ensure goods received are despatch or stocked on a daily basis
• To ensure that all stock is received, checked and properly stored
• Hold a current UK driving Licence (preferred but not essential)
• Be focussed on achieving goals; you will possess excellent interpersonal skills and will be recognised as being a selfmotivated team player.
• Have excellent communication skills, as well as an aptitude and great attitude to lean and develop
• 12 months experience in a similar role

The successful applicant will be highly motivated, efficient and organised.

This is an incredible opportunity to develop a career in Automotive retail, as well as representing one of the most successful and recognised Automotive retailers in the world.

If you feel up to the challenge and have the relevant ability we are looking for APPLY TODAY


Salary:
£23,000.00 per year


Benefits:

• Company pension
• Free parking
• Onsite parking

Schedule:

• Flexitime
• Monday to Friday

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Merseyside, L20 4TX: reliably commute or plan to relocate before starting work (required)

Experience:

- sales: 1 year (preferred)


Licence/Certification:

• Driving Licence (preferred)

Work Location:
In person