Head of It - Banbridge, United Kingdom - Gordons Chemists

Tom O´Connor

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Tom O´Connor

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Description

Reports to:
Senior Management Team


Role Overview/Key Responsibilities:


  • Overall responsibility for the company's IT infrastructure.
  • Manage and mentor IT team.
  • Manage short, medium and long term IT business strategies for the company.
  • Negotiate all IT related and telecommunications contracts.
  • Purchasing of all Gordons Chemists IT hardware and software.
  • Project based implementation of Infrastructure Solutions including VMWare.
  • Project based implementation of Software Solutions including ERP, WMS and BI systems.
  • Evaluate systems for best use in the business.
  • Researching, investigating and presenting new IT solutions for the company to Directors.
  • Gain buy in from end users for system changes.
  • Ability to liaise and communicate with cross functional departments.
  • Manage the ongoing development and support of Company ERP/WMS and integration.
  • Manage the ongoing development and support of Company BI system.
  • Define and agree business ERP/WMS processes with the management team.
  • Train users on processes and ensure these processes are upheld.
  • Infrastructure planning and implementation of LAN and WAN and WIFI Networks.
  • Disaster Recovery planning and testing.
  • Implement support and maintain Windows server roles and MS Exchange.
  • Backup and recovery systems.
  • Maintain Helpdesk Service Levels both in house and of IT suppliers.
  • Further develop IT policies and systems to support the implementation of strategies set by the board to include Data Protection policies and GDPR compliance.
  • Manage the corporate security infrastructure (VPN, Anti-Virus, Anti-Spam, firewall, WSUS)
  • Safeguard systems and data from the everincreasing threat of cyberattacks and put in place processes across the organisation to combat against the same.
  • Rollout of company Credit card systems and PCI compliance.
  • Planning software and hardware updates to the companies EPOS and PMR systems
  • Additional projects when required.

Attributes/Skills:


  • Degree/3rd level qualification in IT related discipline or 5 + years relevant IT experience
  • 3 years previous IT Management experience
  • Previous experience in similar environment would be beneficial
  • Working knowledge of:
  • Windows Server , Active Directory and Power Shell
  • Microsoft 365 & Sharepoint
  • Microsoft Entra & Endpoint Security
  • VMWare and Hyper V
  • Networking
  • BI tools QlikView/Tableau
  • MS NAV
  • Microsoft SQL DBA and SQL Languages
  • Experience using Progress DB's
  • Previous EPOS experience would be beneficial
  • Excellent interpersonal and communication skills with the ability to engage effectively at all levels of the business and external stakeholders
  • Proven ability to drive continuous improvement initiatives
  • Ability to work on own initiative
  • Excellent time management skills with the ability to prioritise own workload and adhere to deadlines.
  • Excellent problem solving and analytical skills
  • Be a strong people manager with the ability to motivate a team
  • Flexible attitude to work
  • Willing to travel to other company locations on occasion.
We reserve the right to amend criteria in order to facilitate shortlisting
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CLOSING DATE: Sunday 28 April 2024

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TO APPLY:

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LOCATION: Head Office, 74 Scarva Road, Banbridge, BT32 3QD.
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DURATION: Full time/Permanent, working Monday to Friday 8.30am to 5.00pm (40 hours per week); however, given the senior level of the role you will be expected to fulfil all aspects of the role, which may result in working outside these core hours.

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