Chief Revenue Officer - Kingston upon Hull, United Kingdom - Keyzo IT Solutions Ltd

Description

Job Title:
Chief Revenue Officer


Reports To:
Directors of the Company


Job Summary
At Bytron we believe that at the heart of every great company is a team of brilliant, driven professionals. We're a values
- led Company and aim to ensure all our employees feel valued, supported and motivated to achieve their very best.

Our aim is to exceed expectation and create innovative digital products that make information more accessible and useful, enabling people to achieve more.

Our Chief Revenue Officer will have responsibility and accountability for business development and income generation for the company, with the primary focus being on maintaining customer relationships, generating new business opportunities, meeting revenue targets and increasing our market share within the aviation industry.

Location

Headquartered in the North Lincolnshire village of Kirmington, we also have offices in Hull, East Yorkshire and fully support a remote working schedule.

Accountabilities
Leadership

• Leading, managing and being accountable for the Commercial Team covering Sales, Marketing and Customer

Account Management

• Working collaboratively and strategically with the Executive Leadership Team to achieve overall business goals
• Champion behaviours aligned to the Company values and challenge behaviours that fall below our standards
• Be knowledgeable of Company policies and procedures and ensure that these are followed at all times
• Support the Commercial team members by being an expert in all areas of Sales, Marketing and Customer Services

Sales & Marketing

• Overall responsibility for achieving annual revenue targets for the company
• Overall responsibility for ensuring that our product(s) are marketed to the highest standard and that all mediums available are being utilised effectively, consistently and with the aim of increasing brand awareness and increasing market share
• Developing and implementing Sales and Marketing strategies with the aim of accelerating company growth, and improving sales conversions
• Planning new sales and customer acquisition strategies
• Maintaining and identifying new partnerships for potential resellers or 3rd parties that can add value to our existing product offering

Customer Account Management

• Accountability for managing existing client relationships, understanding their requirements and ensuring client retention is excellent
• Overall responsibility for negotiating and renewing customer contracts
• Ensure our company reputation is at the highest standard from NPS score, PR and brand consistency

Qualifications, Experience, Skills & Knowledge

• A commercially minded, results driven leader (preferred minimum 2:1 or above in a Business related degree)
• Highly experienced as a Commercial Senior Leader within a software business (minimum of 5 years experience as a Chief Revenue Officer, Chief Commercial Officer, Commercial Director or similar level role)
• Holder of a professional management qualification (preferred CMI Level 5 or above or must be willing to work towards this)
• Professional experience of the airline industry is essential and preferably related to or within the daytoday operational environment
• Working knowledge of airline operations, dispatch and pilot briefing software and must work towards fully understanding our product offering and value to end users and be able to professionally demonstrate our software to a high standard within the first 3 months in post
• Demonstrable employment history of B2B marketing, sales and customer service with a proven track record of achieving business commercial targets
• Outstanding communication skills, with an entrepreneurial business mindset the post holder must be a confident communicator that can adapt their pitch according to their audience and express the true value of the product to the customer during product demonstrations and when engaging in our user forums
• Demonstrable knowledge and experience of effective prospecting to key decision makers within the aviation industry we expect the CRO to generate leads and push prospects through the sales pipeline, whilst simultaneously supporting their team members to do the same
• Outstanding enthusiasm, passion and determination to succeed with an ability to continuously develop and motivate the Commercial Team to market our products effectively, achieve commercial sales targets and provide excellent customer service to retain our customer base
• Demonstrable experience in lead generation, preferably within the aviation industry with the ability to qualify genuine opportunities and guide them through the sales pipeline to achieve high conversion rates
• A desire to continually learn, pick up news skills and increase your knowledge of the aviation sector and products, experience working in an airline supply chain environment would be an advantage
• Selfmotivated and hard worker we encourage working smarter and being proactive
• Ability to