Operational Support Assistant - Penryn, United Kingdom - Blue Flame Cornwall Ltd

Description

We're looking for someone to join our Operational Support team to help us deliver the services we offer to our customers on a day-to-day basis.

• Arrange engineer appointments with customers.
• Schedule and coordinate jobs from start to finish using our service delivery software.
• Process the information from an engineer's visits and action accordingly.
• Pricing and quoting customers for followup work.
• Invoicing on completion of work.

• A sound understanding of computer use.
• Good people management skills.
• Excellent telephone manner.
• Customer service experience (preferred but not essential).
• Well organised, with a consistent approach to work
• To be able to work well with others and interact with the other members of the support team.
• To be fun, sociable and enjoy some office banter.

• 20 days holiday per year, plus annual bank holidays
• Company Performance Bonus Scheme
• Company sick pay policy
• 10year employment bonus an extra day's holiday for every year worked between years 10 to 15

• Company events
• Company pension
• Life insurance
• Onsite parking

• Monday to Friday
• Overtime

• Performance bonus