Care Coordinator - Bristol, United Kingdom - Acacium Group
Description
Care Coordinator
Thornbury Community Services (part of Acacium Group)
Highridge - Bristol Office (BS13 8BX
) (hybrid working once at established level
)
Permanent, Full Time
£24,000 rising to £25,000 per annum after Probation + up to 5% bonus**
Monday to Friday - Shift Patterns 7-3, 9-5, 10-6pm
(Hybrid working, 3 days in office & 2 days working from home)
Unlock your potential
If you are looking for an opportunity where you can make a difference to peoples lives on a daily basis using your exceptional customer service skills? Then look no further.
They are able to do this by having dedicated care teams working 24/7 to ensure clients and patients needs are met but also understood from a personal perspective.
As a Learning Disability and Autism Care Coordinator you will be responsible for providing world class customer service and administration support.
You will act as an initial point of contact for customers and support with enquiries from clients, agency workers and the wider operations of the business.
It is a really rewarding role where your actions can improve peoples lives every day.Everyday you will
- Be resilient with your approach to work always presenting professional, courteous and knowledgeable behaviour to clients, service users, field staff and
- Liaise with external clients to enhance client relationship to support business growth, often establishing additional demand and promoting nurse availability.
What's in it for you?
We love exceptional people, and in return, we offer an exciting place to work, with a wide range of benefits, rewards and opportunities to grow your career, including:
- Dedication to developing you and your career
- Opportunity to opt into a 9 day working fortnight work an extra 50 minutes each day and get an additional day of annual leave every fortnight
- Progression and development opportunities within a global business made up of over 20 different brands
- Endless learning and development opportunities at your fingertips, including fully funded qualifications
- Gym Flex
- Regular events and incentives
- Discounted Tastecard membership
- Reward Portal, offering discounts on shops, restaurants and bars
- Free flu vaccinations
- Cycle to Work scheme
- Life Assurance, Critical Illness Cover and Private Medical Insurance
- Annual company holiday for top performers
- Onsite Gym, Café and shop in our Brand new office with available parking spaces
Join us and make a difference
If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further.
Acacium Group is the UK's largest healthcare staffing and solutions partner and specialise in the healthcare, social care, and life sciences industries.
We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.
We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do -
Putting People First, Always by your Side, Driven by Excellence.
To thrive in this role, you must ideally have...
- Exceptional interpersonal and communication skills, both written and verbal
- Experience in a customer service or customerfocused environment with the customer being at the heart of everything that we do
- The ability to work well under pressure and meet deadlines whilst remaining resilient.
- The drive to learn and grow your skillset to improve performance with a willingness to pick up the phone and speak to people as much as possible
Our Inclusion Commitment:
- We are passionately committed to being a truly inclusive and diverse company
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