Customer Service Representative - London, United Kingdom - CSP U.K. LTD

CSP U.K. LTD
CSP U.K. LTD
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
We are currently seeking a Customer Service Representative to join our team.

As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.

This is a full-time position based in our office in London.


Duties:


  • Answer incoming calls and respond to customer inquiries in a professional and courteous manner
  • Provide accurate information about our products and services to customers
  • Assist customers with placing orders, processing returns, and resolving any issues or complaints
  • Upsell additional products or services to customers when appropriate
  • Analyze customer feedback and provide suggestions for improving our products and services
  • Perform data entry tasks to update customer records and maintain accurate information

Qualifications:


  • Excellent phone etiquette and strong communication skills
  • Ability to upsell products or services effectively
  • Strong analytical skills to identify customer needs and provide appropriate solutions
  • Proficient in data entry with a high level of accuracy

Job Types:
Full-time, Permanent


Pay:
From £25,884.05 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 19/05/2024
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