Part Time Front of House Employee - Newlyn East, United Kingdom - The Pheasant
Description
Job Title:
Part-Time Front of House Employee
Location:
The Pheasant, Churchtown, St Newlyn East, Newquay, TR8 5LJ
Job Type:
Part-Time
Salary:
Competitive, in compliance with UK National Minimum Wage regulations
About The Pheasant:
The Pheasant is a well-established and charming pub located in St Newlyn East, known for its warm and welcoming atmosphere, exceptional service, and delicious food and beverages.
We are currently seeking a Part-Time Front of House Employee to join our dedicated team and contribute to the success of our establishment.
Key Responsibilities:
Customer Service:
Greet and welcome customers in a friendly and professional manner.
Provide excellent customer service, addressing inquiries, taking orders, and ensuring guest satisfaction.
Serve food and beverages promptly and accurately.
Table Service:
Seat guests and assist with menu selections.
Take food and drink orders and relay them to the kitchen or bar staff.
Ensure tables are clean, set up, and organized.
Cash Handling:
Handle cash and card transactions accurately.
Issue receipts and provide change to customers.
Adhere to the pub's cash handling policies.
Maintaining Cleanliness:
Keep the front of house area, including tables, bar, and surrounding areas, clean and tidy.
Assist with cleaning and setting up tables for the next customers.
Compliance with UK Licensing Laws:
Ensure that customers are of legal drinking age and act responsibly regarding alcohol service.
Comply with all licensing regulations and ensure the responsible sale of alcohol.
Teamwork:
Collaborate with other front of house and kitchen staff to maintain smooth operations.
Assist colleagues when needed to provide a seamless customer experience.
Qualifications:
- Prior experience in a customer service or hospitality role is preferred but not essential.
- Strong interpersonal and communication skills.
- A friendly and approachable demeanor.
- Ability to work well in a fastpaced environment.
- Knowledge of and compliance with UK licensing laws.
- A basic understanding of food and beverage service.
- Flexibility to work evenings and weekends.
We welcome applicants from all backgrounds and are committed to creating an inclusive and diverse workforce in compliance with UK law.
Job Types:
Part-time, Permanent
Pay:
£9.00-£11.50 per hour
Expected hours:
per week
Benefits:
- Free parking
- Onsite parking
Schedule:
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Saint Newlyn East: reliably commute or plan to relocate before starting work (required)
Work Location:
In person
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