Patient Advisor - Dudley, United Kingdom - Optical Express

Optical Express

Verified Company

Dudley, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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Description

Job Title - Patient Advisor

Location - Dudley

Hours - Full and part time hours available

Competitive salary, bonus & benefits, full training will be given

Optical Express is the UK's only complete eye care provider, and Europe's leading private provider of laser eye surgery and premium intraocular lens and cataract surgery.

Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers.

For over 30 years, millions of patients have trusted Optical Express with their eye care.

Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry.

Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss.

It's our Patient Advisor's role to make our patients feel like a superstar from the moment they enter our clinics by establishing relationships and offering life-changing vision solutions.
Our Patient Advisors are the Senior Sales Advisors in our clinics. They are the face of Optical Express as they are often the first person the patient interacts with.

Every day will bring something new, but your day to day role will involve:

Using your customer service and influencing skills to advise potential patients on the most suitable eye care solution
Building relationships with patients and ensuring regular communication before and after treatment
Maximising conversion opportunities
Maintaining an uptodate knowledge on all products
Accurately maintaining customer records
Creating sales opportunities and delivering on challenging, but attainable, targets
Have heaps of passion for providing worldclass customer service
Possess strong organisational skills
Can communicate clearly and articulately with a diverse range of people
Like to look presentable and well maintained
Are motivated and driven to succeed

A career at Optical Express is fulfilling, fun and rewarding.

As an employee you can benefit from the following: