Discharge Co-ordinator - Leeds, United Kingdom - Leeds Teaching Hospitals

Leeds Teaching Hospitals

Verified Company

Leeds, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB PURPOSE/SUMMARY Working between two or more clinical areas the post holder will facilitate patient discharge providing a high-quality service in line with Trust standards.

They will be able to communicate sensitivity and effectively with a wide range of people including patients, families, colleagues and agencies external to the Trust.

The Discharge Co-ordinator will manage patient flows within a defined area and will be responsible for prioritising work, reviewing working practices to ensure timely and efficient patient access to the Trusts services, delivery of the patient administration pathway from the decision to admit the patient and throughout the inpatient process.

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY General To provide a high standard of confidential, effective and accurate services that facilitates effective and efficient discharge.

Communicate respectfully sensitively and effectively with patients, relatives, colleagues and all other healthcare professionals. Respect the working environment, to be responsible for ones own acts and omissions in relation to Health & Safety. Respect confidentiality in line with national, Trust and local policies and guidelines.

The post-holder is expected to be honest, fair and consistent in their approach and to accept responsibility for ones own achievements, acts and omissions.

The post-holder will be expected to be a good team player, with the ability to work flexibly in a diverse and demanding environment to meet the evolving needs of patients and the department.

Support and guide colleagues who have less experience or during their induction period. Responsible for appropriate use of equipment within the working environment. A willingness to undergo all training requirements necessary for the post.

Undertake duties on other wards or departments as and when required by service demands or patients need, recognising and working within their own clinical limitations.

Act in such a way that safeguards the health and wellbeing of children and vulnerable adults at all times. Is familiar with and adheres to the LTHT safeguarding policies.

Raise concerns with regards to risk, danger, malpractice or wrong doing by following the LTHT Whistleblowing policy and supporting processes.

Complete mandatory training.

Service Delivery Working between a minimum of two clinical areas facilitate seamless timely discharge or transfer of patients, within an agreed discharge plan.

Work closely with clinical teams and external agencies to support effective patient discharge. Promptly alerts the Nurse in Charge of any delays or difficulties within a patients discharge plan.

Promptly alerts Nurse in charge to difficulties in patient flow, placement or when capacity issues arise within their responsible ward areas.

Collects and maintains accurate and up to date information regarding patient flows (acute and elective admissions, discharges, transfers, delays). Ensure all patient and carer enquiries are dealt with in a friendly and professional manner. Participates in MDT meetings to ensure seamless services are delivered.

Information Management Collate and enter data, on the relevant Trusts administration system, regarding patient discharge in an accurate and timely manner in accordance with local and Trust policies.

Provide reports as required regarding transfers and discharges.

Maintain accurate records of patients waiting for investigations and or treatment and provide reports as necessary regarding numbers of patients waiting, current waiting times and outcomes.

Maintain accurate records of patients waiting for transfer to peripheral sites/other hospitals or social care.

Monitor administrative processes to ensure that they meet the needs of the patients and the service.

THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility.

They have been developed by our staff and set out what they see as important to how we work.

Our five values are:

Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values Additionally, the following are core values which relate specifically to this post: Committed to providing the highest quality of safe and compassionate care in accordance with the Leeds Teaching Hospitals NHST Trusts (LTHT) guidelines and policies.

To promote, support and work towards providing a positive patient experience of their discharge process and outcomes. Commitment to working in a multidisciplinary team. Commitment to own personal & professional development as agreed with their line manager.

WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT) Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.

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