Senior Technical Advisor - Washington, United Kingdom - Northumbrian Water/Essex & Suffolk Water

Northumbrian Water/Essex & Suffolk Water
Northumbrian Water/Essex & Suffolk Water
Verified Company
Washington, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Senior Technical Advisor:


  • Salary up to £50,238
  • Location Washington
    About the role

Senior Technical Advisor

Full Time

Permanent

Salary:
up to £50,238

Location:
Leat House, Washington

About the role
The Regional Control Centre (RCC) in NWL provides an industry leading asset monitoring and response service. The Senior Technical Advisor (STA) is pivotal in supporting control colleagues in both delivering and enhancing the service.

They are responsible for the management and development of the companywide Alarm Management Strategy Plan ensuring all aspects are delivered and best practice is followed by the team and the rest of the operational business.


The RCC is very reliant on having excellent processes and systems and the STA is pivotal in the development and delivery of these including Production Plan, Coordination Plan, Deviation / Change Permits and Water Resource Management Plan to name a few.


Finally, the STA would support the Regional Control Centre Team Manager by providing ongoing technical assistance and advice to him and the team and technical and water network support in the team managers absence or during operational incidents and events.


About you


You will have proven track record of working with and leading others to implement highly technical solutions across the operational areas supported by the Regional Control Centre of water, wastewater and customer.

You will be able to demonstrate experience in interrogating large datasets using these analytical capabilities to both support the day to day running of the strategic water networks and on numerous continuous improvement projects linked to the development of the Regional Control Centre (RCC)


As the RCC provides a service across the whole of the operational business and relies on external partners for support it is important to have experience of working with numerous stakeholders, being able to demonstrate the ability to communicate both verbally and in writing effectively to improve stakeholder engagement internally and externally.


It is essential that you have a high level of technical and analytical aptitude and can be pragmatic and innovative in your problem-solving ability to encourage a continuous improvement culture.


About us


NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.


We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.


Our values
Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision.


Our values are:
Results Driven

  • We take responsibility for achieving excellent business results.
Ethical

  • We are open and honest and meet our commitments with a responsible approach to the environment and our communities.
Customer Focused

  • We aim to exceed the expectations of our internal and external customers.
Innovative

  • We continuously strive for innovative and better ways to deliver our business.
One Team

  • We work together consistently, promoting cooperation, to achieve our corporate objectives.

Colleague benefits
We're the great company we are because of you - our people.

As our way of saying thanks, we offer you a wide range of benefits and discounts to take advantage of.

To find out more about our benefits, see our benefits booklet attached to this advert.

Eyecare

Discounted Medicals

Employee Assistance Programme

Cycle2work

Buying & selling annual leave

Long service awards

Salary sacrifice car scheme

Computer
Loans

Award winning wellbeing site

NWG savings scheme

Company pension scheme

Pre-retirement workshops

Life assurance

Christmas savings club

Discounts & cashback offers

Qualification loan
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