Global Services - Ipswich, United Kingdom - WTW

WTW

Verified Company

Ipswich, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Global Services & Solutions Leader GB

Ipswich, GB

January 30, 2024

Amazing opportunity to take on this GB Leadership role in our Ipswich office Due to an internal promotion, we are looking for our next Global Service and Solution Center of Excellence Leader.

As Global Service and Solution (GSS, Corporate Risk & Broking) Center of Excellence (CoE) Leader, you will be responsible for defining the strategy for growth of the multinational and cross-border business in Country, as well as for ensuring delivery of services for cross-border clients (headquarters in GB, or account owned by GB, and multinational clients with presence in this country).

You will also oversee local GSS resources.

This role is performed under the direction GSS CRB Regional Leadership to execute the strategy for the portfolio of GSS, Corporate Risk & Broking (CRB) services in GB.

The Role

Working with the Regional or Global lead, setting and executing strategy for the pursuit of GSS, CRB clients (existing and potential) for GB
Partnering with local CRB leaders, Client Relationship Directors, local consultants, GSS and other line of business sales champions/producers
Managing the GSS, CRB team in Country
Provision and management of MI and data for team operation and reporting to leadership
Manage Career Development plans for members of the team
Supporting sales pursuits and GSS, CRB initiatives for the group, as required working with the GSS Sales & Advisory Leads
Delivery of GSS, CRB services to assigned multinational clients headquartered or managed in GB in accordance with the best practices defined by GSS CRB leadership
Service line development, go to market messages and sales & marketing for GSS, CRB activities in GB
Identifies opportunities to crosssell new products and services
Primary focus on GSS, CRB GB P&L i.e. revenue growth, direct GSS cost management, and profitability
Supports I&D hiring and activities to create a supportive working environment
Utilization of new technologies and central services as defined by the practice

The Requirements

Proven significant technical expertise across global/multinational insurance programs and global program coordination
Track record of success in winning new large client assignments with multinationals
Excellent leadership and interpersonal skills, superior ability to communicate and influence at senior leadership level and ability to work effectively with cross functional teams
Ability to lead and manage and coach to develop and retain expertise
Proven ability to recognize and diagnose issues, work in teams, and leverage the resources of other related practices to address client challenges
Strong organizational abilities and flexibility to work in a performance driven environment managing multiple priorities

**At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.