Fixed Term Care Coordinator, Older Person's - Barnstaple, United Kingdom - Barnstaple Alliance Primary Care Network

Description

Provisional interview date:
Wednesday 1st March or Wednesday 8th March 2023 TBC.

To act as the single point of administrative and coordination support for the Older Persons Integrated Care (OPIC) Team within the Barnstaple Alliance Primary Care Network.

The OPIC Team consists of the Care Home Team and a Paramedic Visiting Team for housebound patients.

The care co-ordinator role will be pivotal in ensuring all patients receive the best possible care and service through coordinating and supporting the delivery of all key activities of the OPIC Team.

This includes access to services, advice and information, ensuring a patient centred approach with timely and effective care planning and organisation.

The role will involve co-ordination of home visits for housebound and care home patients.

The role will also include supporting digital initiatives and coordinating focused work around the delivery of the Network Contract DES specifications to include Enhanced Health in Care Homes (EHCH) and Structured Medication Reviews (SMRs).

MAIN DUTIES & RESPONSIBILITIES
Key responsibilities for the position will include but are not limited to the following:

• Provide efficient and comprehensive administrative and clerical support to the Care Home Team on a day-to-day basis.
• Coordinate and arrange Long Term Condition reviews and vaccinations for both Care Home and Housebound patients for the OPIC team.
• Being the single point of contact for the OPIC team for the member practices and teams within the Barnstaple Alliance PCN, Care Homes and other healthcare professionals.
• To work with the OPIC Team to identify and support the organisation of patient caseloads with Care Homes and the Cared for at Home.
• Support the OPIC Team with inputting data and maintaining patient records and patient lists.
• Coordinate agendas, prepare patient lists and take minutes of key meetings including the Multidisciplinary Team meeting.
• Produce via TPP SystmOne and other digital tools reports to support the work of the team.
• Support the PCN, its member practices and the Clinical Lead of the OPIC Team with aspects of the Network Contract Directed Enhanced Service (DES). Specifically, the Impact and Investment Fund (IIF), including the Enhanced Health in Care Homes (EHCH) and Structured Medication Review (SMR) areas.
• Coordinate Care Home Ward Rounds, liaising with staff at all relevant organisations and booking patients into the Weekly Care Home Round appointment template within TPP SystmOne as needed.
• To help Care Home Managers and GP Practices address their patients needs through answering queries, managing diaries and appointments, and delivering care plans.
• To support the Home Care Team in the development of robust care plans in line with best practice.
• Coordinate both acute and chronic visits for the Home Care team.
• Order medical and pathology supplies as needed for the OPIC team.
• Work with the PCN Operational Manager to plan and coordinate the OPIC Teams activity including holidays and sickness.

COLLABORATIVE WORKING RELATIONSHIPS

• Recognises the roles of other colleagues within the organisation and their role in patient care.
• Demonstrates use of appropriate communication to gain the cooperation of relevant stakeholders (including patients, senior and peer colleagues, and other professionals, other NHS/private organisations e.g. CCGs)
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• Demonstrates ability to work as a member of a team.
• Is able to recognise personal limitations and refer to more appropriate colleague(s) when necessary.
• Liaises with other GP Practices and staff as needed for the collective benefit of patients.
• Liaises with Care Home Staff as needed for collective benefit of patients

REQUIREMENTS OF THIS ROLE

• It is the responsibility of the employee to comply with all organisational and statutory requirements (e.g. health and safety, infection control, equality and diversity, confidentiality, safeguarding adults and children, information governance)
• As appropriate to the post, to maintain and develop professional competence and expertise, keep up to date with local and national service developments, legislation, and policy developments, agree objectives and a personal development plan and participate in the appraisal process
• Undertakes additional training where necessary to provide enhanced services and participate in training programmes implemented by the PCN/practices as required.
• Demonstrates an understanding of current educational policies relevant to working areas of practice.
• To participate in teaching and training of medical, nursing and all other practice staff.
• To attend local, regional and national meetings of relevance.
• Supports practice staff and responds to request for advice and assistance
• To undertake any other duties commensurate with the post holder's grade as agreed with the post holder's line manager.
• Be an effective communicator with good listening skills with the ability to explain c