Training Consultant - Worcestershire, United Kingdom - Heart of Worcestershire College

Heart of Worcestershire College

Verified Company

Worcestershire, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The purpose of the role is:

Promote and sell learning, skills and development services to employers, which meet the needs of their business.
To achieve individual and team sales targets that enables the College to deliver budgeted volumes and income levels.
To develop and maintain strong relationships with current and potential employers.
To identify and respond to new employer leads in a timely and effective manner with the aim of maximising conversion to key accounts, recording all engagements in the Customer Relationship Management System (CRM).
To undertake regular Account Management of assigned Levy and Non Levy customers ensuring employers feel valued and productive long term relationships are being developed.

KEY ROLES AND ACCOUNTABILITIES

To produce detailed and accurate organisational and training needs analysis that ensures effective business solutions for employers and to inform and facilitate an effective delivery process.
To produce training proposals which offers an cost effective solution to meet employers needs and deliver financial viability for the College.
To facilitate negotiations with employers regarding costs and fees, within agreed guidelines.
To prepare and deliver effective presentations and reports to groups and individuals.
To contribute to the promotion of HoW College events, initiatives and campaigns and carry out marketing and promotional activities to support employer engagement and maximise income potential.
To collect market intelligence information and feedback to the Leader in Business Sales & Engagement.
To ensure that administration of paperwork is timely, accurate and audit compliant.
To maintain an up to date operational knowledge of applicable eligibility criteria, funding rules, audit requirements and other conditions pertaining to current learning and skills programmes.
To maintain high standards of customer service through effective communication and timely response, identifying and dealing with customer issues and queries.
To produce reports against targets, detailing sales achieved and those under development, and feedback to the Leader in Business Sales & Engagement on an agreed basis.
To contribute to and attend college, schools, employer events and promotional activities to support promotion of the college and services in line as directed by the Leader in Business Sales & Engagement.
To undertake regular and timetabled sales and telesales activities to promote and reach agreed targets across all sectors. Both taking the lead and fully supporting colleagues and team members.
To capture feedback from employers and employees.

GENERAL ACCOUNTABILITIES

To commit to the safeguarding and promotion of the welfare of children, young people and vulnerable adults
To participate in the College's Performance Management Scheme and attend such training events as are necessary to enable him/her to carry out the duties of the job description.
To continually improve teaching, learning and assessment through proactive CPD and sharing best practice.
To actively participate in the College's Quality System, including quality improvement strategies and initiatives.
To undertake such other duties as may be assigned commensurate with the grade and purpose of the post.
To take reasonable care for the health and safety of him/her and for others affected by his/her work.
To actively support College Safeguarding, Equality and Diversity policies.
To operate/conduct all HR tasks and functions within the principles of GDPR.

This Job Description is current at the date shown below, and is a guide to the work you will be required to undertake.

In consultation with the post holder, it may be changed from time to time by the College to meet changing circumstances.

March 2023

CONDITIONS OF SERVICE

All successful applicants will undergo the following checks:

Enhanced DBS
2 x References, one of which must be your current or most recent employer
Qualification validation check

SALARY
The salary range for this post is from £28,815 to £31,295 per annum. Your starting salary will be dependent upon your qualifications and experience.

Once you have successfully passed your probationary period, your salary will increase within the salary band on an annual incremental basis, until you reach the top of the salary scale.

HOURS OF WORK
The hours of work will be based on 37 hours per week, 52 weeks per annum.

ANNUAL LEAVE

The post carries 25 annual leave days, plus eight public bank holidays plus a further five concessionary days as 'leave to be taken at the Principal's discretion'.

After 2 years continuous service, your annual leave entitlement will increase to 30 days per annum.

Please note that only in exceptional circumstances, with your Directors permission, will staff be able to take more than 3 consecutive weeks of leave in any leave year.

PENSION SCHEME
The College operates an occupational