Medical Records Team Leader - Gillingham, United Kingdom - Medway NHS Foundation Trust
Description
Division:
Planned Care
Care Group:
Peri-operative & Critical Care
Band: 5
Salary:
£28,407 - £34,581 per annum/pro rata
Interview Date:
Friday 18th August 2023
We are recruiting for an Team Leader who shares our ambition and vision to deliver theBest of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
The successful post holder will provide operational management to the team with the patient service centre bases at both sites which includes Medway NHS Foundation Trust and the Offsite Health Records Library at Stirling Park, ensuing they provide a service in accordance with the needs of patients and maximise the contribution to Trust and service objectives.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved.
Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.
Our Trust is a great choice for people who want to develop their career in an ambitious environment.Our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families.
The Trust is taking take positive action to ensure that we can recruit and retain people from under-represented groups to support the Trusts commitment to a diverse and inclusive workforce.
All staff at Medway comply the Trust's and the Kent and Medway Safeguarding Board's policies on safeguarding children, young people and vulnerable adults.
To liaise with Head of the Patient Service Centre and other Team Leaders to ensure the efficient and effective running of a high quality service within a delegated budget
To be the point first point of contact for the Health Records Department, liaise with internal customers and other departments and representing the service as required
Each patient record must contain all relevant information containing the record of all the episodes of care provided by the Medway NHS Foundation Trust
All notes must be securely stored and must be accounted for with the relevant information to track the patient's journey within Medway NHS Foundation Trust
Troubleshooting problems within the department analyse cause and effect and put measures in place to prevent re-occurrences
To deal effectively and promptly with queries, complaints and issues about the Medical Records Department
To develop and maintain effective communication with the other team leaders and team members involving them in Trust developments, objectives, governance and patient experience including the leading of regular, formal minute team meetings
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