Senior Service Advisor - Huntingdon, United Kingdom - KPI People
Description
Senior Service Advisor - Huntingdon -
Basic Salary - £30,000 -
OTE - £34,000 -
**Extensive Benefits Package
- No Weekends **Our client, a busy franchised car dealership, in Huntingdon has the requirement for a Senior Service Advisor to join their successful Aftersales team.
Responsibilities
As a Senior Service Advisor your responsibilities will include:
- Meet and Greet Customers
- Explain to customers the work due to be carried out on their vehicle
- Accurate completion of courtesy car insurance paperwork
- Calling customers with progress updates and advise of any work needed
- Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
- Invoicing work carried out
- Invoice explanation and taking payment
- Quoting, introducing and selling of Service Plans
- Ensuring all Warranty paperwork is correctly completed
- Delivering the highest level of customer service at all times
Experience, Skills & Qualifications
Essential Requirements:
- 3 years stable face to face Customer Service Experience
- Full UK Driving Licence
Desirable Requirements:
- Motor Trade Experience
Remuneration & Benefits:
- Basic Salary of £30,000
- On Target Earnings £34,000
- Extensive Benefits Package
Working Hours:
- Monday to Friday 8am 5pm
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